Your Digital Media Has Never Looked So Good

 
SharonBaughn
Posts: 3
Joined: Sat Mar 10, 2007 10:37 pm
Location: Houston, TX

Beta update to fix iTunes 7.7

Sun Jul 20, 2008 9:39 pm

I am having the same problem. I cannot download the fix. Message is Access Denied as with several on this topic.
 
sfmartin
Posts: 13
Joined: Thu Aug 19, 2004 8:05 am

Mon Jul 21, 2008 7:40 am

Same problem here.
Sherrill Martin
 
sfmartin
Posts: 13
Joined: Thu Aug 19, 2004 8:05 am

Mon Jul 21, 2008 7:50 am

Tried a different computer, same result.
Sherrill Martin
 
smbrannan
Posts: 10
Joined: Mon Sep 13, 2004 7:48 am

Re: Access Denied

Mon Jul 21, 2008 8:47 pm

Working now - if the Roku elves fixed something, thanks.

smbrannan wrote:
I have exactly the same problem!!!
Commlock wrote:
I have the same problem mentioned above and I wonder when it will be fixed... puff :x
elkind00 wrote:
When I go to the Roku beta signup page:

http://www.roku.com/products/soundbridge/software/beta/

And I fill in the MAC Address and Email fields, and I check the "I agree to the Roku terms of service" checkbox, and I click on the "Sign Up" button, I get this error:

Access denied for user 'apache'@'localhost' (using password: NO)

This happens with both IE and Firefox.

--Ted




 
SharonBaughn
Posts: 3
Joined: Sat Mar 10, 2007 10:37 pm
Location: Houston, TX

Thanks

Mon Jul 21, 2008 9:34 pm

Thanks to whoever fixed this. It is working great now.
 
JustMike
Posts: 96
Joined: Wed Sep 19, 2007 10:55 pm

Tue Jul 22, 2008 1:11 pm

Hooray! Seems to be working fine for me. Thanks!
Formerly "RokuMike", but these opinions are mine alone.
 
JonD
Posts: 1
Joined: Wed Jul 23, 2008 2:05 pm

Beta download fails

Wed Jul 23, 2008 2:12 pm

Hi. I have never managed to get the BBC stations to play on my Pinnacle Soundbridge 1001. So, the current beta release looked promising but... I cannot get the update to download to the Soundbridge. It starts and then fails, never getting past half way. Any clues? (Soundbridge using WiFi)
 
paullivingstone
Posts: 1
Joined: Thu Jul 24, 2008 1:56 am

Roku Soundbridge: World of Pain

Thu Jul 24, 2008 2:03 am

I'm not a heavy user of the Roku Soundbridge M1000, but whenever I do go to use it, the bloody thing never works. I'm not sure if it's a problem with the latest iTunes software (I haven't used the Roku since I upgraded iTunes), but whatever it is it's giving me a VERY bad impression of Roku products.

Now, I'm using iTunes 7.7 with Quicktime 7.5, streaming to the latest official ROKU software, but everytime I try to play a song I get 'unable to play song'.

So I try to update the firmware to the latest beta... but when I enter my MAC address on the beta sign up page I get this error:

ERROR: I did not understand MAC address "00:10:C6:4A:D0:32". Please try again -- the address should look like 00:0D:4B:XX:XX:XX, where the "X"s are each digits 0 through 9 or letters A through F (upper or lower case).


What the flower is going on? That's a valid MAC address isn't it? I sure hope so because that's what my soundbridge says!

Am I going crazy?
 
andyg
Posts: 407
Joined: Sun Oct 02, 2005 4:11 am
Location: London, UK

Re: Roku Soundbridge: World of Pain

Thu Jul 24, 2008 2:39 am

paullivingstone wrote:

What the flower is going on? That's a valid MAC address isn't it? I sure hope so because that's what my soundbridge says!

Am I going crazy?


Sure is a MAC address but is it the correct MAC address? Review the instructions on the beta upgrade page carefully: you'll note that with the M1000 you should use the WIRED MAC address even if you're streaming wirelessly. And of course it's advisable to do any upgrade wired rather than wireless.

Hope it's as simple as that...
G5, OS X 10.5.8, 3 x M1000, iTunes 10.4, slimserver 6.2.1/alienbbc (now redundant), firefly svn 1586, uNSLUng 6.8
 
ShinySteelRobot
Posts: 13
Joined: Thu Aug 03, 2006 9:38 pm

Thanks for the upgrade!

Thu Jul 24, 2008 2:26 pm

After upgrading to iTunes 7.7, I tried the software update instructions and now both of my M1000 units are working again. Woo! Thanks for fixing this!
 
cjpfrench
Posts: 2
Joined: Fri Jul 25, 2008 7:14 pm

Soundbridge 1001 does not recognize iTunes library

Fri Jul 25, 2008 8:00 pm

My device used to recognize iTunes, I downloaded 3.0.52 the recommended way and completing the download did not generate any error messages. And internet radio works fine. However, the device will still not recognize the iTunes library. Anyone have any other suggestions? Thx in advance
 
alanmc
Posts: 1391
Joined: Mon Jun 11, 2007 10:40 am
Location: Bedfordshire - U.K.

Thu Jul 31, 2008 1:18 am

UPDATE: SoundBridge firmware 3.0.52 also works A/OK with iTunes 7.7.1.11 :wink:
 
RokuLyndon

Thu Jul 31, 2008 7:47 am

cjp,

The 7.7 update didn't keep users from connecting. I'd check your firewall settings first. Sometimes, a software update requires that you re-enter them.

TCP port 3689
UDP port 5353

Please open both in your firewall.
 
RokuLyndon

Thu Jul 31, 2008 7:48 am

jonD,

Try the update from safe mode. You may need to try it more than once. You can get into safe mode by holding down any button on the remote while powering up the unit.
 
otter
Posts: 2
Joined: Fri Sep 15, 2006 4:58 am

iTunes 7.7 problems not completely resolved by 3.0.52

Sat Aug 02, 2008 7:26 am

I have upgraded a M1001 to 3.0.52. This mostly resolved the problems with iTunes 7.7 (now 7.7.1). I still occasionally encounter the "Unable to play" error. This happens sometimes when I select an iTunes playlist and start playing tracks from the middle of the playlist. If I then select the previous track, start playing and then skip to the next track, the track plays properly.

This problem is not reproducible on demand, but has now happened several times since the upgrade to 3.0.52.

BTW - In case this matters, the format of all tracks in the playlist is MP3 256Kb.

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