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musictv
Topic Author
Posts: 8
Joined: Thu Mar 30, 2017 10:05 am

Direct Publisher adBreaks not Firing

Mon Jun 19, 2017 11:19 am

Hey everybody, 

We've created our Roku channel using Direct Publisher, and we've inserted adBreaks pre roll and mid roll. Here's the syntax we're using: 

"adBreaks":["00:00:00","00:08:55", "00:20:01", "00:31:48", "00:41:48", "00:46:53"]

For some reason we're not seeing ad calls to our server at the midroll points. Anyone else seeing this behavior?

Thanks
 
Pasnow
Posts: 83
Joined: Sat Jul 27, 2013 12:32 pm
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Re: Direct Publisher adBreaks not Firing

Mon Jun 19, 2017 11:38 am

Just a thought the vids aren't listed as 'ShortForm" in the file are they?   I only ask bc shortForm videos only have preroll, and don't allow for mid breaks IIRC
 
mosafer
Posts: 45
Joined: Tue Feb 21, 2017 1:19 pm

Re: Direct Publisher adBreaks not Firing

Mon Jun 19, 2017 12:48 pm

I think your problem is exactly like mine. I suppose you have "series" and after resuming from last session this is happening.
Roku team knew the bug and they are working on it!!
It's more than a month that I have this problem.
 
mosafer
Posts: 45
Joined: Tue Feb 21, 2017 1:19 pm

Re: Direct Publisher adBreaks not Firing

Thu Jul 06, 2017 3:51 pm

Looks like the problem has been solved.
Last edited by mosafer on Sun Jul 16, 2017 10:08 am, edited 1 time in total.
 
mosafer
Posts: 45
Joined: Tue Feb 21, 2017 1:19 pm

Re: Direct Publisher adBreaks not Firing

Sun Jul 16, 2017 10:08 am

I still have same problem in my channel.
After resuming the series, ads are not starting all the time.

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