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ashokiptv
Topic Author
Posts: 5
Joined: Fri May 19, 2017 8:50 pm

Roku ads not showing on my public channel

Mon Dec 04, 2017 6:24 pm

Hi,
My app approved and  published on November 5th and right now my app got more than 2000 users/installs. But till now i didnt saw any ads. I published it using ROkus Direct publisher and still im seeing rokus sample ads. I send lot of emails to them But There is no response from them. Can anyone help me to fix my issue
 
fyb3roptik
Posts: 15
Joined: Thu Jun 13, 2013 6:23 pm

Re: Roku ads not showing on my public channel

Mon Dec 04, 2017 10:16 pm

Email this guy: kandersson@roku.com
 
Pasnow
Posts: 91
Joined: Sat Jul 27, 2013 12:32 pm
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Re: Roku ads not showing on my public channel

Wed Dec 06, 2017 11:15 am

I would think seeing Roku sample ads at least proves there are ads showing. Probably just backfill & $0 spots. It could be the channel needs a certain amount of time or installs before advertisers agree to show ads. Keep tuning in. Also, email the kanderson & ask to receive weekly or monthly RAF reports. 
 
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rovidx_media
Posts: 34
Joined: Mon Apr 24, 2017 4:03 pm

Re: Roku ads not showing on my public channel

Wed Dec 06, 2017 12:23 pm

 Avoid Roku Ads...    They owe us quite a bit of money and so far they haven't paid a dime.   And we're not the only ones.

They fixed everything up today.   Just a lack of communication... hopefully that is fixed going forward.
Last edited by rovidx_media on Fri Dec 08, 2017 12:02 am, edited 1 time in total.
Use Wordpress to power your Roku Direct Publisher -> https://rovidx.com
 
mosafer
Posts: 52
Joined: Tue Feb 21, 2017 1:19 pm

Re: Roku ads not showing on my public channel

Thu Dec 07, 2017 10:09 am

Pasnow wrote:
I would think seeing Roku sample ads at least proves there are ads showing. Probably just backfill & $0 spots. It could be the channel needs a certain amount of time or installs before advertisers agree to show ads. Keep tuning in. Also, email the kanderson & ask to receive weekly or monthly RAF reports. 

Yes it takes some times to see real ads.
 For me RAF report doesn't show the right number (I think) usually one tenth of real ad.
 
mosafer
Posts: 52
Joined: Tue Feb 21, 2017 1:19 pm

Re: Roku ads not showing on my public channel

Thu Dec 07, 2017 10:13 am

rovidx_media wrote:
 Avoid Roku Ads...    They owe us quite a bit of money and so far they haven't paid a dime.   And we're not the only ones.

I did not get 3rd quarter's revenue too. :(  After contacting Roku Desk, I get this:
" Regarding ad revenue - we have been integrating new systems, and are working hard to resolve payment delays. Our goal is to establish a system in which all payments are distributed with accuracy, and in a timely manner."
 
Pasnow
Posts: 91
Joined: Sat Jul 27, 2013 12:32 pm
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Re: Roku ads not showing on my public channel

Thu Dec 07, 2017 10:58 am

rovidx_media wrote:
 Avoid Roku Ads...    They owe us quite a bit of money and so far they haven't paid a dime.   And we're not the only ones.

Thanks, me too. Any luck in going with anyone else? I contacted one or two & never heard back, and one contacted me but after quite a few discussions turns out they wanted me to insert code in. I explained that can't be done with a DP site, only SDK. They weren't able to give just an Ad Server URL.

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