Your Digital Media Has Never Looked So Good

 
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Baradanikto
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Joined: Tue Apr 30, 2013 7:55 am

RAF Report Discrepancy

Mon Jun 11, 2018 7:15 am

I just received my latest ad report today.  I noticed a discrepancy in the report and I was wondering if anyone else has seen this.  My current report shows less total impressions than the previous month's.  How can that be?  How can the total go down?
Public Roku Channel: Rowing

Windows software for creating and managing MRSS, JSON, and FireTV feeds @ https://www.rokurowingchannel.com. No JSON or MRSS knowledge required.
 
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Baradanikto
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Posts: 228
Joined: Tue Apr 30, 2013 7:55 am

Re: RAF Report Discrepancy

Wed Jun 13, 2018 7:28 am

Hello, Roku?  Anyone home......?
Public Roku Channel: Rowing

Windows software for creating and managing MRSS, JSON, and FireTV feeds @ https://www.rokurowingchannel.com. No JSON or MRSS knowledge required.
 
mosafer
Posts: 71
Joined: Tue Feb 21, 2017 1:19 pm

Re: RAF Report Discrepancy

Thu Jun 14, 2018 3:30 pm

Yes, May was very good. Unfortunately June is a little slow on my side too.
 
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Baradanikto
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Posts: 228
Joined: Tue Apr 30, 2013 7:55 am

Re: RAF Report Discrepancy

Thu Jun 14, 2018 3:41 pm

Thanks, but, that's not what I'm seeing. The total ad impressions from the current month are less than last month. If I'm reading the report correctly, it's a running total. It should not decrease.
Public Roku Channel: Rowing

Windows software for creating and managing MRSS, JSON, and FireTV feeds @ https://www.rokurowingchannel.com. No JSON or MRSS knowledge required.
 
mosafer
Posts: 71
Joined: Tue Feb 21, 2017 1:19 pm

Re: RAF Report Discrepancy

Thu Jun 14, 2018 4:45 pm

It shows total for the current month not all the impression from beginning of report.
 
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Baradanikto
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Re: RAF Report Discrepancy

Fri Jun 15, 2018 9:34 am

I'm going to have to disagree.  The weekly report I get is a spreadsheet that has 5 columns across the top: Date, Ad Unit 1, Ad Unit 2, Ad Unit 3, and Total Impressions.  The report starts at January 1, 2018 and contains a row for each day in which and ad impression was reported.  Each week, the last line in the spreadsheet shows the last report date.  So, for the previous month, the data ended on June 3 and had a total impressions count at the bottom.  The current month's report ends on June 9 and has a total impressions count at the bottom.  The total impressions count for June 9 is less than the one for June 3.  How can that be?
Public Roku Channel: Rowing

Windows software for creating and managing MRSS, JSON, and FireTV feeds @ https://www.rokurowingchannel.com. No JSON or MRSS knowledge required.
 
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rovidx_media
Posts: 103
Joined: Mon Apr 24, 2017 4:03 pm

Re: RAF Report Discrepancy

Fri Jun 15, 2018 11:27 pm

Baradanikto wrote:
I'm going to have to disagree.  The weekly report I get is a spreadsheet that has 5 columns across the top: Date, Ad Unit 1, Ad Unit 2, Ad Unit 3, and Total Impressions.  The report starts at January 1, 2018 and contains a row for each day in which and ad impression was reported.  Each week, the last line in the spreadsheet shows the last report date.  So, for the previous month, the data ended on June 3 and had a total impressions count at the bottom.  The current month's report ends on June 9 and has a total impressions count at the bottom.  The total impressions count for June 9 is less than the one for June 3.  How can that be?

I'm coining a new term called "RAF Math".   It can be best summed up as 2+2=1
Use Wordpress to power your Roku Direct Publisher -> https://rovidx.com
 
mosafer
Posts: 71
Joined: Tue Feb 21, 2017 1:19 pm

Re: RAF Report Discrepancy

Fri Jun 15, 2018 11:52 pm

I get daily report and mine has same columns as yours but each month it will be reset and doesn't show anything from previous month. So I just only get data from beginning of the month. For example in my report, it is starting from June 1st to June 15th.
 
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Baradanikto
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Joined: Tue Apr 30, 2013 7:55 am

Re: RAF Report Discrepancy

Fri Jun 22, 2018 7:46 am

Update:  Just took a look at my latest report for last week.  The numbers still do not add up.  They seem to be taking ad impressions away from the report since the latest week totals are still less than the numbers from two weeks ago.  I smell a Roku rat!
Public Roku Channel: Rowing

Windows software for creating and managing MRSS, JSON, and FireTV feeds @ https://www.rokurowingchannel.com. No JSON or MRSS knowledge required.
 
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rovidx_media
Posts: 103
Joined: Mon Apr 24, 2017 4:03 pm

Re: RAF Report Discrepancy

Fri Jun 22, 2018 8:13 pm

Baradanikto wrote:
Update:  Just took a look at my latest report for last week.  The numbers still do not add up.  They seem to be taking ad impressions away from the report since the latest week totals are still less than the numbers from two weeks ago.  I smell a Roku rat!

I hate to say "thank god!" but I'm glad I'm not the only one having issues with them.   Here it is a month, 3 replies left on my support ticket that was handed off to other people multiple times and not one reply.   No payment at all.   Ad's STILL running on my channel but now I'm wondering if they are being skimmed because I don't have much tracking setup on my VAST server.   

I'm done with DP all together.   I have one DP channel remaining and I'm in the process of writing a SDK app for it.   As for my plugins, I'll still be updating them with bug fixes but I can't in good conscious pass this on to my clients.   Seeing someone dish out $20k to build a small network and then get screwed by the Ad department of the biggest platform on the market?   No thanks.
Use Wordpress to power your Roku Direct Publisher -> https://rovidx.com
 
newchannel
Posts: 490
Joined: Tue Aug 02, 2011 2:09 pm

Re: RAF Report Discrepancy

Fri Aug 24, 2018 9:46 am

Has anyone found an email at ROKU RAF that  works and a real person will answer and reply?
http://www.victoryNOWfilmsandtv.com

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