Hello, I have read all the post on genre feed issues and cannot seem to find a solution for my problem. I am a new developer and having trouble with my feed. Here is my XML, but I cannot seem to find where to update the missing genre. Can someone assist me in correcting this error? Thanks!

{"providerName":"S3Bubble AWS Media Streaming","lastUpdated":"2019-05-30T17:06:15+00:00","language":"en-US","movies":[{"id":"6447","title":"DPS00: Developing Prophetic Sonship: Introduction","content":{"dateAdded":"2019-03-29T10:00:57+00:00","videos":[{"url":"https:\/\/d3hqu86chllch6.cloudfront.net\/trainingCourses\/schooloftheprophets\/dps00-01\/master.m3u8","quality":"FHD","videoType":"HLS"}],"duration":7380,"captions":[],"trickPlayFiles":[]},"genres":[],"tags":["prophetic"],"thumbnail":"https:\/\/baim.tv\/wp-content\/uploads\/2019\/03\/featuredimg_propheticSonship-00-roku-1.jpg","releaseDate":"2019-03-29T10:00:57+00:00","shortDescription":"We are in a last days battle for the true and pure prophetic. Generational curses of Jezebel and spirits of... ","longDescription":"\nWe are in a last days battle for the true and pure prophetic. Generational curses of Jezebel and spirits of witchcraft can be broken when confronted with the truth of God's Word and the presence and power of the Holy Spirit.\nWith so much controversy, misunderstanding and malfunctioning in the prophetic, there is a need for sound and biblical teaching, training and mentoring in this necessary gifting to the body of Christ. How do we receive the transfer of the prophetic mantles?\nIn the School of The Prophets and Prophetic Ministry with Apostle Ingram, he will help you explore the process, the protocol and the preparation for developing in prophetic ministry to receive and release the prophetic transference.\nIn Session 1, Apostle begins with the background of Jezebel in establishing a foundation for understanding her tactics.\n\n\n\n\n"}],"series":[]}

What you show is a Json feed file.  According to the Roku Json spec, a Movie object must contain a 'genre' object.  Take a look at the Movie section in the spec and you'll see an example of a genre object.  Additionally, you have an empty Series object.  It's never a good idea to have empty objects in your feed file.

Thank you for the reply. However, I’m no closer to figuring out how to correct this with your answer. How do I populate those empty objects?

What are you using to build your feed file?  You need to use that tool to add a 'genre' object (as shown in the Json Spec) to your feed file.  As for the Series object, you should continue to define it, or, remove it.  Does that make it clear?

Thank you for the help Jason!

I'm a bit new to this, so I hope this answers your question. It's built-in to the S3Bubble template I am using that connects to AWS, but I see no where to edit this information. Can you point me in the right direction?

Sorry, I'm not going to be able to help you.  I don't have any experience with S3Bubble.  I'd also caution you against getting locked into any form of subscription service for your channel.  Especially one that does not provide enough help to guide you through creating your channel.  There are other available options to developing a channel.  If you're interested, have a look at the software I provide in my signature at the bottom.

Again, sorry I could not be of help...

Ok, thank you. I think I was able to read some more and figure it out. The feed populated and the channel is publishing now. I will post a reply after publishing and let you know how it goes. Also, I will check out your channel. Thanks again.