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Reporting stats not updating

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usaprotour
Topic Author
Posts: 29
Joined: Thu Nov 22, 2018 10:14 am

Reporting stats not updating

Tue Jun 11, 2019 12:03 pm

TV app Reporting stats for New Installs, Uninstalls, and Cumulative have not updated for several days
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Baradanikto
Posts: 315
Joined: Tue Apr 30, 2013 7:55 am

Re: Reporting stats not updating

Tue Jun 11, 2019 1:30 pm

Have you tried changing the reporting filter?
Windows desktop software for creating and managing MRSS, JSON, and FireTV feeds @ https://rrirower.wixsite.com/software. No Programming, JSON or MRSS knowledge required.
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usaprotour
Topic Author
Posts: 29
Joined: Thu Nov 22, 2018 10:14 am

Re: Reporting stats not updating

Tue Jun 11, 2019 10:30 pm

Thanks for the reply.  As far as changing the reporting filter, how is that done ?

Will that allow access to updated app install reporting data ?

I appreciate your reply
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Baradanikto
Posts: 315
Joined: Tue Apr 30, 2013 7:55 am

Re: Reporting stats not updating

Wed Jun 12, 2019 7:54 am

Go to 'View Analytics' from your Manage Channels page.  If you click the link for "Filter", you will be able to change some filtering criteria for the report including "Time Period".
Windows desktop software for creating and managing MRSS, JSON, and FireTV feeds @ https://rrirower.wixsite.com/software. No Programming, JSON or MRSS knowledge required.
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usaprotour
Topic Author
Posts: 29
Joined: Thu Nov 22, 2018 10:14 am

Re: Reporting stats not updating

Wed Jun 12, 2019 11:47 am

Thanks
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