History: Received a ROKU XD as a gift. I was able to get it up and running, but experienced frequent re-loads. Removed the ROKU XD leaving HDMI cable open, and exchanged it for a ROKU XD|S unit. I also upgraded my wireless router from G to a dual band N. My network is back up and running just fine. Upon receiving the ROKU XD|S, I installed it using the open HDMI cable. Activated went well. Video is very good - no reloads. However, there is no sound.
Attempts to fix: 1. Powered down my system and unplugged power and HDMI cable from the ROKU XD|S. Powered up my system, attached HDMI cable to ROKU XD|S and then powered up the ROKU XD|S. No sound but good vides. 2. Powered down my system and unplugged power and HDMI cable for ROKU XD|S. Powered up ROKU XD|S and then attached HDMI cable, then powered up my system. No sound but good video. 3. Powered down my system and unplugged power and HDMI cable from ROKU XD|S. Attached RCA cables from ROKU XD|S to my system, powered up my system and powered up ROKU XD|S. No sound and OK video. 4. Powered down my system, remove RCA cables and returned to HDMI cable, powered back the ROKU XD|S. Activated the NEWSCASTER channel and received good video but no sound. 5. Preformed a factory reset, and reactivated the ROKU XD|S. Good video, no sound. 6. Exchanged HDMI cable - Good video, no sound. 7. Tried different input port on my receiver - good video, no sound.
Software: Version 2.9 . build 1509
Hardware Version: Model 2100X
If you need to know specifics of my system, please let me know.
Thank you for looking into this - much appreciate your time.
Over and out, Kent