Your Digital Media Has Never Looked So Good

 
Lindaphillips1969
Topic Author
Posts: 1
Joined: Mon Jun 24, 2019 11:22 am

NBC not working

Mon Jun 24, 2019 11:27 am

My NBC will not let me watch shows. It gives me an exclamation point in a triangle and says An Error Occured. This has been happening for a couple of weeks now.
 
User avatar
RokuDanny-R
Posts: 107
Joined: Mon Apr 15, 2019 3:42 pm

Re: NBC not working

Tue Jun 25, 2019 8:31 am

Hi,

Thanks for letting us know about the issue that you are experiencing.

Is NBC the only channel that you observe this issue with?

Try removing the NBC channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the NBC channel back once more. Does this clear up the issue you are seeing?

Please keep us posted.

Thanks,
Danny
Roku Forum Moderator

Who is online

Users browsing this forum: No registered users and 1 guest