Thank you so much for the reply. You're correct, I did not turn off the volume. Clicking the Volume control had no effect. Your suggestion gave me the courage to do a Factory Reset. After all, I have nothing to lose. Interesting result. After the Factory Reset and reconfiguration I can access my . But when I try to play a Favorite the screen displays (1 Try)(2 Tries)(3Tries)...... regardless of the Favorite I select. I think we've made progress since in the Off mode the screen displays the correct Date and Time and all the Favorites I selected in the past are recalled. So I seem to be connecting to the Server.
Any ideas of what to try now?