I'm sorry to hear you are having problems.
Which elo touchscreen is this? What size?
The elo screens normally just work with the built in drivers. The HD600 also has built-in drivers for 3M touchscreens. The HD2000 supports any touchscreen shows up as an HID device.
Please include the model information. For the HD600, we do have a calibration script you can run under software version 1.3.12. Please email me at firstname.lastname@example.org
, and I'll email you that software and the calibration script.
For the HD2000, we don't have a calibration script. I know we're looking into adding one. In the past, the units had worked with touscreens without any needed calibration. You get no response from both brightsigns on the touchscreen?
If necessary, I'll see if we can get the same model you're using to identify and resolve the problem.