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dougnyc
Topic Author
Posts: 2
Joined: Sat Dec 16, 2006 1:14 pm

HELP! My Roku Photobridge 1000 died today...

Sat Dec 16, 2006 1:19 pm

Hi there,

My Photobridge died today. I am in shock! I just read the other posts. Is there any way i can save it? I am a big fan of the product despite its discontinuation. I am not tech-savy and would not be able to repair this myself. What are my options? If I bought another one today would I expect the same problem soon with a new product as well? Does anyone know why this is happening?

To be more specific, the product will not turn on. No indicator lights at all and it will not allow a pass through signal to my HDTV.

Thanks for your help.

Doug
 
andy
Posts: 229
Joined: Mon Aug 23, 2004 7:54 pm
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Re: HELP! My Roku Photobridge 1000 died today...

Sun Dec 17, 2006 1:51 pm

dougnyc wrote:
What are my options? If I bought another one today would I expect the same problem soon with a new product as well? Does anyone know why this is happening?

Most importantly, is the unit cold to the touch while plugged in? If it is cold, then the power supply has probably died and it can be fixed for $75 by Roku. If it is still warm, the motherboard may have dired and your options are 1) ask Roku if it can be replaced (they may offer a refurb unit) or 2) buy one used for around $220-$300.

It seems that all of the manufacturer-installed power supplies in all PhotoBridges are failing, no matter whether Rev A or Rev B. If you replace it with a different power supply then it may last better, but I don't think there is enough data to show that. I replaced the power supply in a 1.5-year old Rev A, and the motherboard failed 1 year after that. The replacement power supply was still working perfectly.
Andy Oliver
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dougnyc
Topic Author
Posts: 2
Joined: Sat Dec 16, 2006 1:14 pm

Thank you, Andy

Sun Dec 17, 2006 9:52 pm

Hi Andy,

Thanks for your reply. My unit is rev B. It is cold to the touch so hopefully Roku will fix it for $75. Its disconcerting to hear that the motherboard could still go. Its not easy to buy even used ones...i have looked. Is there any good way to circumvent the motherboard frying?

This is all so unfortunate. The product has really been great and there is nothing out there that comes close (at least for a Mac). Hopefully, i can continue to enjoy it for at least a little while longer...

Thanks,
Doug
 
igleaner
Posts: 15
Joined: Fri Aug 12, 2005 6:13 pm

Wed Jan 24, 2007 10:59 pm

There is a new product coming out which exceeds the Roku capabilities and it will cost only $349 with a built-in wireless receiver.

It is made by Netgear.

http://www.netgear.com/Products/Enterta ... A8000.aspx

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