Cannot access radioruku...........

tucats · Mon May 19, 2008 6:57 am

all I can get is Error connecting to mysql

rempedaal · Mon May 19, 2008 9:17 am

I sent an email to customer support alerting them to the problem, but they're probably aware of it and working on it. I hope

ajayre · Mon May 19, 2008 9:43 am

What a joke - so a section of the functionality of our units depends on Roku being in business and running necessary services? I wish I could downgrade back to firmware that didn't depend on them.

Andy

mr rusty · Mon May 19, 2008 10:04 am

I wish I could downgrade back to firmware that didn't depend on them.

It doesn't. The first firmware relied on putting internet radio URL's into the presets. You can still access these by (easiest method) typing the IP of your Roku on your home network into the browser to access the control panel. Access presets and then copy/paste in the presets you want. These then come up on the display under "presets" and work just fine whether radio roku is up or not. This is how it used to be before radio roku, and it works just fine on my (latest firmware) unit - I have just upgraded the presets for my favourite stations.

dupondt · Mon May 19, 2008 10:09 am

ajayre wrote:
I wish I could downgrade back to firmware that didn't depend on them.

Andy,

downgrading would leave you in exactly the situation you're in now - no Radio Roku. So where would be the difference?

Neither your presets nor streaming music from your computer or NAS is affected by the momentary situation. There are internet radio devices on the market that won't play at all if the manufacturer's server is down.

Greetings
dupondt

RokuLyndon · Mon May 19, 2008 10:11 am

Yes, we're aware of the problem and working on it. I'm sorry for the inconvenience.

Your presets work as normal, even if are temporarily not working. Granted, this doesn't help you if you haven't already saved a station as a preset.

mr rusty · Mon May 19, 2008 10:50 am

Just to clarify, if you haven't saved any presets, you can still load them via the web interface from the station URLs. These aren't always obvious, but on e.g. radio paradise, right clicking the link for say 128 mp3 stream and then "copy link location", allows you to paste the link location into Roku preset and it will work when selected.

jim meale · Mon May 19, 2008 12:21 pm

same here. Unit seems to be working but get to favorites and it comes up 0
Can't get into roku.com either.

josephbe · Mon May 19, 2008 12:29 pm

they are aware it down only god knows when it will be back

jim meale wrote:
same here. Unit seems to be working but get to favorites and it comes up 0
Can't get into roku.com either.

dupondt · Mon May 19, 2008 12:53 pm

jim meale wrote:
Can't get into roku.com either.

That might be a problem on your side, www.roku.com works fine for me.

josephbe wrote:
they are aware it down only god knows when it will be back

Apparently the web host is experiencing major problems, look here.

Greetings
dupondt

tripko · Mon May 19, 2008 1:00 pm

site is also out here in Northern California

josephbe · Mon May 19, 2008 1:06 pm

www.roku.com yes it works but we all need this site for the radio to work http://www.radioroku.com which is down at the moment.

dupondt wrote:
jim meale wrote:
Can't get into roku.com either.

That might be a problem on your side, www.roku.com works fine for me.

josephbe wrote:
they are aware it down only god knows when it will be back

Apparently the web host is experiencing major problems, look here.

Greetings
dupondt

ajayre · Mon May 19, 2008 2:04 pm

dupondt wrote:
ajayre wrote:
I wish I could downgrade back to firmware that didn't depend on them.

Andy,

downgrading would leave you in exactly the situation you're in now - no Radio Roku. So where would be the difference?

Neither your presets nor streaming music from your computer or NAS is affected by the momentary situation. There are internet radio devices on the market that won't play at all if the manufacturer's server is down.

Greetings
dupondt

True, but tell me - do you manually copy every change you make to your favourites to your presets just in case Roku dissappears?

It doesn't matter if there are other devices on the market that don't work if the manufacturer's server is down - because I don't own one and wouldn't buy one. That's like saying if a tornado flattens your house it's not so bad because there are people choosing to live in tents.

Andy

scutworker · Mon May 19, 2008 3:04 pm

This is actually the reason that I bought a Soundbridge in the first place over item internet radios; you can store your stations locally.

When I bought the Sbridge two years ago I saw that other radios stored all their presets online and I wondered what happened if the company behind the device had their servers fail, or went bankrupt. The Sbridge seemed to solve this by allowing stations to be stored locally.

wifiradiofan · Mon May 19, 2008 3:42 pm

Ah wondered what was going on...waiting for a fix then...bring it on

2GB still working btw ;-)

Cannot access radioruku...........

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