Your Digital Media Has Never Looked So Good

 
Bhaynes12
Topic Author
Posts: 1
Joined: Sun Jun 04, 2017 6:16 pm

TCL Roku 55UP120 4K

Sun Jun 04, 2017 6:23 pm

We purchased this TCL Roku 4K from Costco last June. We haven't had any issues with it until now. We were watching Netflix and the screen started popping and cracking and went out. There was a burning smell as well. The TV was plugged into a surge protector and we did not have a power surge. The light at the bottom of the unit (status light indicating if the unit is off or on) is blinking and when I press the off button, it makes the normal noise it makes when powering off.

Anybody else have these issues? Not sure what to do from this point.
 
fuzzy
Posts: 140
Joined: Thu Dec 11, 2008 11:17 pm
Location: gordonsville,va

Re: TCL Roku 55UP120 4K

Mon Jun 05, 2017 12:17 pm

needs replacement
sony xbr65x850c tv, TX-RZ810 ONKYO rec., HDMI to REC., roku ultra and roku3 both wired,technicolor c2000t modem, 20 mbs dsl
 
andyross
Posts: 231
Joined: Sun Jun 12, 2016 7:03 am

Re: TCL Roku 55UP120 4K

Mon Jun 05, 2017 1:28 pm

It's mainly a TCL warranty issue.

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