We purchased this TCL Roku 4K from Costco last June. We haven't had any issues with it until now. We were watching Netflix and the screen started popping and cracking and went out. There was a burning smell as well. The TV was plugged into a surge protector and we did not have a power surge. The light at the bottom of the unit (status light indicating if the unit is off or on) is blinking and when I press the off button, it makes the normal noise it makes when powering off.
Anybody else have these issues? Not sure what to do from this point.