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purell
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Posts: 2
Joined: Tue Nov 07, 2017 4:59 pm

Version 8.0.0 -- Roku Premiere Plus Volume no longer works

Tue Nov 07, 2017 5:05 pm

Did Roku screw all 2016 devices with volume control remotes ?????

After upgrading software to version 8.0.0, I can no longer control my tv with the roku premiere plus remote.  Volume buttons on the roku remote, no longer do anything.  Roku set up remote for tv control menu item says -> the current remote does not support tv control.

It was working fine before 8.0.0 update.
 
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atc98092
Posts: 3890
Joined: Tue Dec 31, 2013 5:09 pm
Location: Auburn, WA

Re: Version 8.0.0 -- Roku Premiere Plus Volume no longer works

Wed Nov 08, 2017 5:24 am

Nope, my 2016 Ultra will still control the volume of my Roku TV. Yes, I have an Ultra plugged into a Roku TV. When I first came to my hotel I was using the Ultra on the hotel TV. But I'm staying here for so long I went and bought my own TV to use, and I happened to end up with a Roku 4K TV. But I still use the Ultra at times.
Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
 
mike1597
Posts: 75
Joined: Fri Oct 28, 2016 9:29 pm

Re: Version 8.0.0 -- Roku Premiere Plus Volume no longer works

Wed Nov 08, 2017 7:25 am

purell wrote:
Did Roku screw all 2016 devices with volume control remotes ?????

After upgrading software to version 8.0.0, I can no longer control my tv with the roku premiere plus remote.  Volume buttons on the roku remote, no longer do anything.

Is Roku Control other devices 1-touch play enabled?  If so do any other HDMI-CEC features work such as switching TV input to your Roku player or turning TV on?
 
rockou
Posts: 419
Joined: Wed Oct 12, 2016 7:27 pm

Re: Version 8.0.0 -- Roku Premiere Plus Volume no longer works

Wed Nov 08, 2017 9:47 am

After getting version 8, the Roku remote is still controlling the volume on my Yamaha receiver.
4K HDR TV: Samsung UN60KS8000
4K HDR Receiver: Yamaha RX-V381
4K HDR blu ray: Samsung UBD-K8500
4K HDR streamer: Roku Ultra (2016 model)
4K HDR Gaming: Xbox One X
4K HDR DVR: Directv Genie HS17-500 w/ C61K mini client
Cables: Amazon Basics 18Gbps HDMI
 
purell
Topic Author
Posts: 2
Joined: Tue Nov 07, 2017 4:59 pm

Re: Version 8.0.0 -- Roku Premiere Plus Volume no longer works

Wed Nov 08, 2017 8:11 pm

It now works. Control other devices was checked.

I didn’t change a thing. No clue why it didn’t work then magically worked.
 
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atc98092
Posts: 3890
Joined: Tue Dec 31, 2013 5:09 pm
Location: Auburn, WA

Re: Version 8.0.0 -- Roku Premiere Plus Volume no longer works

Thu Nov 09, 2017 3:46 am

That's CEC for you. It works however it wants to work, when it wants!  :lol:
Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
 
iDigress
Posts: 1
Joined: Mon Nov 27, 2017 11:41 pm

Re: Version 8.0.0 -- Roku Premiere Plus Volume no longer works

Mon Nov 27, 2017 11:45 pm

I just upgraded from an old Roku to a Roku Ultra, and when I go to "Set up remote for TV control", I get the message that "The current remote does not support TV control."

What do I do?

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