Your Digital Media Has Never Looked So Good

 
Tacoma
Posts: 4
Joined: Tue Jul 03, 2018 6:43 am

Re: Express keeps going to home screen

Wed Jul 04, 2018 10:02 am

Removing the app, rebooting the roku, and reinstalling the app turns out to be a temporary fix :( once I exit the app, I have to follow those steps every time I try to go into the app again because it will kick me out to the home screen.
 
normn3116
Posts: 2
Joined: Fri Jul 06, 2018 9:12 am

Re: Express keeps going to home screen

Fri Jul 06, 2018 9:13 am

Hello all,

My Disney app does the same thing on the Roku Premiere.  The app loads, but when I go to choose a show, it kicks me to the home page.  Has anybody come up with a lasting fix?
 
normn3116
Posts: 2
Joined: Fri Jul 06, 2018 9:12 am

Re: Express keeps going to home screen

Sat Jul 07, 2018 9:23 am

UPDATE: I tried a factory reset, and it did not work. However, on my insignia 39" roku tv, disneynow works just fine. The insignia is running system version 8.0, while the premiere is on 8.1.
 
Moguy1973
Posts: 1
Joined: Sat Jul 07, 2018 10:48 am

Re: Express keeps going to home screen

Sat Jul 07, 2018 10:52 am

I have a Roku Express and the Disney App is doing the same thing. I’ve tried uninstalling the app rebooting and then reinstalling and that fixes it for a couple hours until we turn the Roku back on and it kicks us out when we try to use the Disney app again. This seems like the only app that does this. We just bought a TCL Roku TV and it does not have the issue.
 
CJsMomma
Posts: 1
Joined: Sat Jul 07, 2018 5:12 pm

Re: Express keeps going to home screen

Sat Jul 07, 2018 5:18 pm

I'm having the same problem with my roku premiere.  Has anyone come up with a permanent solution besides having to delete/reboot/reinstall disney now?  
 
londovir
Posts: 2
Joined: Sat Jul 07, 2018 5:50 pm

Re: Express keeps going to home screen

Sat Jul 07, 2018 5:55 pm

Just wanted to confirm that our house's Roku 3 is exhibiting the exact same behavior with Disney Now app, and also today with the Amazon Prime Video app. For both, you launch the app from the home screen, it boots into the app to some degree, and then instantly dumps back to the home screen. For Disney Now, it typically gets to the menu screen where you can try to choose the Disney show to watch, before dumping out. With Amazon Prime, it gets through one or two of the splash/loading screens, then dumps out.

I uninstalled the Disney Now app, did a System Restart from the Settings menu (not an actual power off), then reinstalled and it worked for 1-2 shows. We exited the Disney Now app, came back later, and it's back.

I haven't reinstalled Amazon Prime Video yet, so I may uninstall Disney Now again, do a full unplug power off cycle, then reinstall and see if it changes anything. With twin 2 year olds, not a great time for this to start happening...
 
cbthompson810
Posts: 1
Joined: Thu Jul 12, 2018 9:14 am

Re: Express keeps going to home screen

Thu Jul 12, 2018 9:21 am

I am having the same issue with DisneyNow on both of my roku 3 units. It works in the other room on the streaming stick without issue. Following for reply.
 
Deeno75
Posts: 1
Joined: Mon Jul 16, 2018 9:07 am

Re: Express keeps going to home screen

Mon Jul 16, 2018 9:34 am

Sounds like this is still an ongoing problem. I am having the same issues with mine. Are they even looking into this? I get kicked out of every app I use. I would use Android tv but that is a piece of .... too.
 
Freeling
Posts: 1
Joined: Mon Jul 16, 2018 2:57 pm

Re: Express keeps going to home screen

Mon Jul 16, 2018 5:52 pm

Same Issue. I have 3 Roku Expresses and all 3 go to home screen between 30 seconds and around 5 mins into use.. Even when on Home screen they reboot and go back to Home screen. i have Done everything from unplugging to Factory reset and nothing seem to Help. Really need to fix this or they are going in trash soon. Any updates or patches scheduled to fix this issue? 
 
collinjx
Posts: 1
Joined: Sat Aug 04, 2018 1:15 pm

Re: Express keeps going to home screen

Sat Aug 04, 2018 1:21 pm

Has anyone found a solution for the express going back to the home screen when watching apps
 
socantra
Posts: 1443
Joined: Sun Mar 13, 2011 10:11 am

Re: Express keeps going to home screen

Sat Aug 04, 2018 3:23 pm

What channels?  I Know "Disney Now" has been mentioned, but I don't have that channel, or a cable subscription.  This is NOT a problem I have encountered on my Express. It seems to be working fine.
Please attempt to maintain a thin veneer of civility.
Remember, you are speaking to strangers on the internet,
not your own family at home.
 
3lliot
Posts: 1
Joined: Mon Aug 06, 2018 4:43 am

Re: Express keeps going to home screen

Mon Aug 06, 2018 4:46 am

I have a Roku 3 which boots me out of apps after about 20 minutes & returns to home screen. just started doing it a couple of weeks ago. netflix appears to be ok but Prime & YouTube aren't.
 
jeffs555
Posts: 2
Joined: Sat Nov 06, 2010 9:46 am

Re: Express keeps going to home screen

Sat Aug 11, 2018 7:36 am

I have two Roku Express boxes and they are both exhibiting this behavior with Directv Now. Randomly while watching a program, it will just warp back to the main Roku screen. Haven't noticed this behavior with other apps, but don't use other apps very much. I was blaming it on the Directv app, and ready to dump them. Would like to know if there is a basic problem with the Roku Express. 
 
Lperez50
Posts: 1
Joined: Sun Sep 23, 2018 8:27 am

Re: Express keeps going to home screen

Sun Sep 23, 2018 8:29 am

I just purchased 2 roku Express and am having the same problem with all apps. After a while of watching it kicks me out to the home screen. Are my products defective????? This is very frustrating. Please help!!
 
pithenia
Posts: 1
Joined: Wed Oct 31, 2018 5:23 am

Re: Express keeps going to home screen

Wed Oct 31, 2018 5:31 am

Hi, I was just reading through this discussion because i am having the same problem. It's not just one app, it's all of them! I watch Hulu, netflix, Fubo, Viki and YouTube, they all play for about 5 minutes (if that) and kicks me back into the home screen. I have trouble shoot in every way, nothing seems to work I have exhausted every option and I am very frustrated. Has a solution been found for the ROKU Express or is it just a bad generation of Roku? 

Who is online

Users browsing this forum: RokuTannerD and 23 guests