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lambo300zx
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You tube not connecting

Sat Aug 25, 2018 5:05 pm

I have 4 roku's the one I am having an issue is is a roku express. 3900rw. If I try and open the you tube channel it just pops up a white screen saying connection error, please connect to the internet. No buttons work and the only way to exit or do anything is to press the home button. If I go to any other channel I have internet and they work perfectly so I know it's not my internet connection

The other 3 roku's are also roku express and they have no issues with YouTube. Also this one is the newest of all 4

Thank you
 
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Basil
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Re: You tube not connecting

Sat Aug 25, 2018 6:15 pm

I'd suggest the app installation is corrupted in some way. Best thing would be to reinstall it. Do it this way:

  1. Remove the app.
  2. Reboot the Roku. 
  3. Add the app back.
Basil
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Roku Ultra (4660)
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lambo300zx
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Re: You tube not connecting

Sat Aug 25, 2018 6:34 pm

Removed, restarted, and added back no change
 
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Basil
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Re: You tube not connecting

Sat Aug 25, 2018 7:21 pm

That is extremely odd. If the devices are all tied to the same Roku account, try swapping the location of the problem Roku with a different device.

If the problem remains, then you might want to return it for a different device (another Express, perhaps), unless someone else has a suggestion.
Basil
https://www.basilsblog.com/
Roku Ultra (4660)
Apple TV (5th gen), TiVo

Previous:
Roku boxes from every generation.
Apple TV (2nd, 3rd, 4th gen)
 
lambo300zx
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Joined: Sat Aug 25, 2018 4:56 pm

Re: You tube not connecting

Sat Aug 25, 2018 7:24 pm

Yea I moved it from my kids room to mine cause I don't watch YouTube but he does and it still messes up it's just weird cause every other channel works fine, Netflix, sling, etc.
 
ekgurney14
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Joined: Mon Sep 03, 2018 4:51 pm

Re: You tube not connecting

Mon Sep 03, 2018 4:53 pm

Having same issue.  Did you ever get it resolved?
 
lambo300zx
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Re: You tube not connecting

Mon Sep 03, 2018 5:24 pm

No I did not. I ended up just switching roku's out between bedrooms because I don't watch YouTube on it
 
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atc98092
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Location: Auburn, WA

Re: You tube not connecting

Mon Sep 03, 2018 5:33 pm

I don't have an Express, but I have a number of other Roku players and TVs. YouTube is functioning on all of them. 
Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
 
ekgurney14
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Re: You tube not connecting

Tue Sep 04, 2018 3:07 pm

Works fine on my stick.  Need to use express+ as it is a old CRT TV.
 
rfwebber
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Re: You tube not connecting

Mon Oct 15, 2018 5:10 pm

I'm having the same problem, but it just started happening 3 days ago after 3 years of accessing YouTube with no problems. All other channels work fine. I have a Roku 3 (4230R). I've done the "remove the app, reboot Roku, reinstall the app"  3-step to no avail. Help!
 
john262
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Re: You tube not connecting

Tue Oct 16, 2018 7:14 pm

Yup, down on my Roku, my Android box, my PC and my smart phone.
 
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DBDukes
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Re: You tube not connecting

Tue Oct 16, 2018 7:19 pm

DBDukes
http://www.dbdukes.com
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Roku Stick (model 3600)
 
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RokuShawnS
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Re: You tube not connecting

Tue Oct 16, 2018 7:20 pm

Closing this thread down since it's being looked at instead of the new thread.

Thanks, DBDukes, for linking it.
C. Shawn Smith
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