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ahughes86
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Windows 10 App HTTP Error

Tue Sep 25, 2018 10:18 am

I am having issues signing into the ROKU Windows 10 app. I keep receiving an Error; HTTP Error. Any ideas?

Thanks,
Andrew
 
Adeland
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Joined: Wed Sep 26, 2018 1:58 pm

Re: Windows 10 App HTTP Error

Wed Sep 26, 2018 2:03 pm

I am having the exact same problem and am getting same error message.  The app does control my Roku, but it requests sign-on when I click on 'streaming channels' icon.  Would really appreciate any advice, am not even sure what the 'streaming channels' icon does ... thanks much.
 
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atc98092
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Re: Windows 10 App HTTP Error

Wed Sep 26, 2018 4:05 pm

Just tried it on one of my computers, and can confirm there's an issue. Either there's a problem at the Roku server, or Roku needs to update their Windows app. 
Dan
Nvidia Shield, Roku Stick (3600), and Ultra (4640), Insignia Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network. Samsung JU7100 4K TV, Yamaha RX-V583, CenturyLink DSL
 
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RokuShawnS
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Re: Windows 10 App HTTP Error

Wed Sep 26, 2018 6:24 pm

We had a few issues today that may have contributed to this problem.  I think most of the issues have been resolved, but give it at least another 24 hours and then report back if you're still having issues.
C. Shawn Smith
Community Liaison

------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
 
rbx4
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Re: Windows 10 App HTTP Error

Sat Sep 29, 2018 11:09 am

Hello--I have this error with my Windows 10 Roku app, and it has been going on for 3 days now in a new installation. I have not actually gotten the app to get past this error at all, but my Roku device otherwise works.
 
H_Boyce
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Joined: Sat Sep 29, 2018 11:38 am

Re: Windows 10 App HTTP Error

Sat Sep 29, 2018 11:49 am

I'm having the same issue. I was able to open the app; however, when trying to access channels or use other features (aside from the remote) I'm required to log in again. It is at this point that I receive the response of HTTP ERROR.  I've tried my Roku login as well as my Windows login, just in case. I tried purposely entering incorrect information to see if I'd receive a different error message, but the response remains the same. 

If anyone is aware of troubleshooting steps that lead to a resolution - please share.
 
AJ_
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Re: Windows 10 App HTTP Error

Sat Sep 29, 2018 3:43 pm

RokuShawnS wrote:
We had a few issues today that may have contributed to this problem.  I think most of the issues have been resolved, but give it at least another 24 hours and then report back if you're still having issues.

I've been having the same problem for well over a week now.  I don't think that this relates to the problems from the 26th, as my issue predated that day, and the problem that I (and other users) am experiencing are continuing.  Has this issue been escalated?
 
danrvm
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Re: Windows 10 App HTTP Error

Mon Oct 08, 2018 9:57 am

Same problem here. Tried two different networks.
 
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atc98092
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Location: Auburn, WA

Re: Windows 10 App HTTP Error

Mon Oct 08, 2018 11:40 am

Just tried it again myself, and same error. 
Dan
Nvidia Shield, Roku Stick (3600), and Ultra (4640), Insignia Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network. Samsung JU7100 4K TV, Yamaha RX-V583, CenturyLink DSL
 
Premiere+4630
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Re: Windows 10 App HTTP Error

Mon Oct 08, 2018 2:21 pm

Yup, same error for weeks.

Perhaps Shawn meant "give it 24 days"? :roll:
 
mjwbowles
Posts: 1
Joined: Wed Oct 10, 2018 4:35 pm

Re: Windows 10 App HTTP Error

Wed Oct 10, 2018 4:37 pm

I am having the same issue. Can we please get a response from someone who is with tech support at Roku?

Thank you
 
bmowrer
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Joined: Mon Oct 15, 2018 5:50 am

Re: Windows 10 App HTTP Error

Mon Oct 15, 2018 5:54 am

Ditto, 10/15/18. Just discovered the issue as I have not used this app on the PC for quite a while.
 
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atc98092
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Re: Windows 10 App HTTP Error

Mon Oct 15, 2018 6:03 am

mjwbowles wrote:
I am having the same issue. Can we please get a response from someone who is with tech support at Roku?

Thank you

This forum is not technical support. While there are Roku moderators, and they do attempt to assist users with issues, that's not the forum's purpose. 
Dan
Nvidia Shield, Roku Stick (3600), and Ultra (4640), Insignia Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network. Samsung JU7100 4K TV, Yamaha RX-V583, CenturyLink DSL
 
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Basil
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Re: Windows 10 App HTTP Error

Mon Oct 15, 2018 7:22 am

atc98092 wrote:
mjwbowles wrote:
I am having the same issue. Can we please get a response from someone who is with tech support at Roku?

Thank you

This forum is not technical support. While there are Roku moderators, and they do attempt to assist users with issues, that's not the forum's purpose. 

While what you said is true, what other options might he have?
Basil
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atc98092
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Re: Windows 10 App HTTP Error

Mon Oct 15, 2018 8:09 am

Basil wrote:
atc98092 wrote:
mjwbowles wrote:
I am having the same issue. Can we please get a response from someone who is with tech support at Roku?

Thank you

This forum is not technical support. While there are Roku moderators, and they do attempt to assist users with issues, that's not the forum's purpose. 

While what you said is true, what other options might he have?

Basil, I wish I had something to offer him. I wish that Roku either had an email address for technical support, or made use of this forum for actual customer support. I know Shawn works hard here trying to help people, but Roku needs to offer better technical support. I've tried the app myself, and encounter the same error, so I'm certain it's nothing with the end user. The app itself has a bug, and if Roku is the one responsible for it they need to address it. I just checked in the Apple app store, and it shows Roku Inc as the developer, but no method of support for it. All I can offer right now would be to enter a bad review in the app store and see if that gets their attention. I've also heard that Roku seems to respond to posts on their Facebook page, so that might be another option.
Dan
Nvidia Shield, Roku Stick (3600), and Ultra (4640), Insignia Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network. Samsung JU7100 4K TV, Yamaha RX-V583, CenturyLink DSL

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