Tue Dec 04, 2018 12:18 pm
DevonNullman wrote:I just purchased a Roku Ultra with the Headphones at Best Buy. The Box shows SKU 4661R and the unit itself shows Model No. 4660X2. It does not appear to decode Ac-3 Dolby Digital. Is that possible ? I have a very old Seagate Theater + and a WD TV Live that both play those files perfectly, why would that be omitted from this new Roku ? Support suggested that I re-encode to a different audio format, which is not an option, I probably have over a thousand files / hours that are encoded with AC-3.
The only Roku that has ever had a DD
decoder was the Ultra 4640. All other Roku players are capable of passing the Dolby Digital bitstream via HDMI to compatible receiver or display. But it cannot decode DD for devices that don't support it. I don't know what a Seagate Theater is, but I did find Seagate FreeAgent Theater with an online search. It appears to support AC-3. Well, the Roku Ultra supports AC-3 as well as Dolby Digital+, but it cannot decode those codecs. They have to be decoded by your display or receiver. How are you handling the audio? Exactly what have you connected the Roku to? And exactly what are you watching that you aren't getting the audio?
Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.