Your Digital Media Has Never Looked So Good

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RokuShawnS
Roku Engineering
Posts: 6628
Joined: Thu Mar 10, 2011 2:21 pm

Re: [Official] OS 9 Release Notes

Thu Dec 13, 2018 1:36 pm

Thanks.

Anyone else seeing this issue, I'll definitely need the build version of 9.0 and serial number if you don't see the Advanced Sound Options while streaming a title after pressing *.
C. Shawn Smith
Community Liaison

------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
 
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wildsprite
Posts: 39
Joined: Fri Nov 30, 2018 3:43 pm

Re: [Official] OS 9 Release Notes

Thu Dec 13, 2018 2:17 pm

RokuShawnS wrote:
Thanks.

Anyone else seeing this issue, I'll definitely need the build version of 9.0 and serial number if you don't see the Advanced Sound Options while streaming a title after pressing *.

that is exactly my issue, I see no advanced sound options while streaming a title after pressing * on any channel on my roku. info sent
Last edited by wildsprite on Thu Dec 13, 2018 5:11 pm, edited 1 time in total.
 
Raydo
Posts: 7
Joined: Mon Dec 04, 2017 11:14 am

Re: [Official] OS 9 Release Notes

Thu Dec 13, 2018 3:37 pm

RokuShawnS wrote:
Thanks.

Anyone else seeing this issue, I'll definitely need the build version of 9.0 and serial number if you don't see the Advanced Sound Options while streaming a title after pressing *.

I am having the exact same issue. Sent a PM with info you need.
 
jsmiddleton4
Posts: 100
Joined: Tue Oct 18, 2016 6:24 pm

Re: [Official] OS 9 Release Notes

Thu Dec 13, 2018 5:01 pm

Gone for me.  Info sent.
 
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wildsprite
Posts: 39
Joined: Fri Nov 30, 2018 3:43 pm

Re: [Official] OS 9 Release Notes

Thu Dec 13, 2018 5:14 pm

also @RokuShawn can you find out if the advanced audio will eventually make it to the Roku 4 (4400) and the Roku 3 (4230) please? my Mother and Aunt were both disappointed to see these features coming but not to their Roku devices
 
5minutes
Posts: 2
Joined: Thu Dec 13, 2018 5:28 pm

Re: [Official] OS 9 Release Notes

Fri Dec 14, 2018 6:18 am

My Logitech Harmony remote stopped working with my Roku 3 (4230) after the latest OS update.
 
iFrog
Posts: 208
Joined: Sun Jul 12, 2015 12:49 am

Re: [Official] OS 9 Release Notes

Fri Dec 14, 2018 6:21 am

On the topic of the audio features, since I don't use them, and nothing else is broken for me, I will let others send in info and help Roku resolve these issues.  I will send in info, if I notice something that I need that doesn't work.
 
rmdunton
Posts: 4
Joined: Fri Dec 14, 2018 10:12 am

Re: [Official] OS 9 Release Notes

Fri Dec 14, 2018 10:20 am

I just got my Roku OS9 update today on my 2720x but there was no Spotify available.  How do I get Spotify?  I thought that was supposed to be available with the new update.
Last edited by rmdunton on Fri Dec 14, 2018 3:27 pm, edited 3 times in total.
 
SARCtech
Posts: 4
Joined: Fri Dec 14, 2018 10:18 am

Re: [Official] OS 9 Release Notes

Fri Dec 14, 2018 10:22 am

Is there a way to request the update for my roku devices?  I help out friends and family members with their roku devices and some of them already have version 9 but both of my Roku devices are stuck on 8.1.
 
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RokuShawnS
Roku Engineering
Posts: 6628
Joined: Thu Mar 10, 2011 2:21 pm

Re: [Official] OS 9 Release Notes

Fri Dec 14, 2018 10:43 am

SARCtech wrote:
Is there a way to request the update for my roku devices?  I help out friends and family members with their roku devices and some of them already have version 9 but both of my Roku devices are stuck on 8.1.

You can perform a manual update.  Settings > System > System Update
C. Shawn Smith
Community Liaison

------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
 
SARCtech
Posts: 4
Joined: Fri Dec 14, 2018 10:18 am

Re: [Official] OS 9 Release Notes

Fri Dec 14, 2018 10:59 am

RokuShawnS wrote:
SARCtech wrote:
Is there a way to request the update for my roku devices?  I help out friends and family members with their roku devices and some of them already have version 9 but both of my Roku devices are stuck on 8.1.

You can perform a manual update.  Settings > System > System Update

Awesome.  Looks like both my Premier boxes got the update on 12/12.  I should have checked before posting this.
 
Kent_c
Posts: 7
Joined: Sat Nov 24, 2018 11:41 pm

Re: [Official] OS 9 Release Notes

Fri Dec 14, 2018 1:51 pm

Is there a way to roll-back the update? Most of my apps do not work on 9.
 
crom99
Posts: 16
Joined: Tue Oct 02, 2018 11:56 am

Re: [Official] OS 9 Release Notes

Fri Dec 14, 2018 2:21 pm

Any idea when I can expect this update on my TCL Roku TV?
 
wyldemusick
Posts: 3
Joined: Wed Jan 06, 2016 12:36 am

Re: [Official] OS 9 Release Notes

Fri Dec 14, 2018 4:11 pm

Landed on my Roku 4 this morning, and promptly bootlooped it. A little research offered a soft reset as a possible solution, so...excavated the beastie and poked its protrusion. It rebooted, I checked got the update again, redid it, and this time...success.

I was dreading having to do a hard reset, honestly. Which is funny, as I’ll be handing this off to a friend soon.
 
Crow550
** Valued Community Member **
Posts: 2154
Joined: Sat Dec 13, 2008 11:36 am

Re: [Official] OS 9 Release Notes

Sat Dec 15, 2018 3:17 pm

Any ETA on the fixed updated rolling out? I know it's the weekend. Any ETA during the week?
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