Last night after watching Hulu for about 45 minutes, my wifi disappeared.. like the internal adapter got disabled. My WiFi network wasn't appearing and neither were any nearby networks (like next door neighbors).
A reboot if the TV is the only way I got my network back.
TCL 40 Inch LED TV 40S305
Anyone else had this happen?
Your Digital Media Has Never Looked So Good
Roku TCL TV wifi disappeared
Yeah, I got some Rokus.
http://www.youtube.com/watch?v=koy2eg1ioZ8&list=HL1380998604&feature=mh_lolz
http://www.youtube.com/watch?v=koy2eg1ioZ8&list=HL1380998604&feature=mh_lolz
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RokuShawnS
Roku Engineering
- Posts: 6633
- Joined:
Re: Roku TCL TV wifi disappeared
What firmware/build are you on?
C. Shawn Smith
Community Liaison
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The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
Community Liaison
------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
Re: Roku TCL TV wifi disappeared
8.2.0 4167-08
S/N 2N009L060453
S/N 2N009L060453
Yeah, I got some Rokus.
http://www.youtube.com/watch?v=koy2eg1ioZ8&list=HL1380998604&feature=mh_lolz
http://www.youtube.com/watch?v=koy2eg1ioZ8&list=HL1380998604&feature=mh_lolz
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RokuShawnS
Roku Engineering
- Posts: 6633
- Joined:
Re: Roku TCL TV wifi disappeared
If you can reproduce the issue, the next time it happens immediately do Home 5x Back 5x. I can't remember offhand how this works, but it should generate a report and pop something on screen. PM that to me if it happens again.
Hopefully this is unrelated to firmware, so we want to rule that out.
*Edit* Using the above remote sequence, it'll pop up an Issue Report Tracker ID Number.
Hopefully this is unrelated to firmware, so we want to rule that out.
*Edit* Using the above remote sequence, it'll pop up an Issue Report Tracker ID Number.
C. Shawn Smith
Community Liaison
------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
Community Liaison
------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
Re: Roku TCL TV wifi disappeared
RokuShawnS wrote:If you can reproduce the issue, the next time it happens immediately do Home 5x Back 5x. I can't remember offhand how this works, but it should generate a report and pop something on screen. PM that to me if it happens again.
Hopefully this is unrelated to firmware, so we want to rule that out.
It happened tonight again, BEFORE I saw your reply
.Next time!
Yeah, I got some Rokus.
http://www.youtube.com/watch?v=koy2eg1ioZ8&list=HL1380998604&feature=mh_lolz
http://www.youtube.com/watch?v=koy2eg1ioZ8&list=HL1380998604&feature=mh_lolz
Re: Roku TCL TV wifi disappeared
Hey this is the exact issue I've been experiencing for about 3 weeks now - after over a year, our roku tv has just started disconnecting randomly. It's pretty regular, every few days anyway, and hard re booting the tv is the only solution. Interested in what the cause or solution might be!
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RokuShawnS
Roku Engineering
- Posts: 6633
- Joined:
Re: Roku TCL TV wifi disappeared
Gslagel wrote:Hey this is the exact issue I've been experiencing for about 3 weeks now - after over a year, our roku tv has just started disconnecting randomly. It's pretty regular, every few days anyway, and hard re booting the tv is the only solution. Interested in what the cause or solution might be!
Gsagel, please refer to my post above, and send me your serial number/device ID:
RokuShawnS wrote:If you can reproduce the issue, the next time it happens immediately do Home 5x Back 5x. I can't remember offhand how this works, but it should generate a report and pop something on screen. PM that to me if it happens again.
Hopefully this is unrelated to firmware, so we want to rule that out.
*Edit* Using the above remote sequence, it'll pop up an Issue Report Tracker ID Number.
C. Shawn Smith
Community Liaison
------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
Community Liaison
------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan