Hi, I have a Roku 3820X. Unfortunately my puppy chewed the remote now it's not working on all the buttons.
I contacted the UK supplier for a replacement.
They don't have any.
I contacted Roku customer support. They have them buy won't sell me one.
I bought and returned a replacement remote because it was for a 3810.
Unfortunately whilst trying to get it to connect I factory reset the Roku. Now it's not connected at all so even the phone app doesn't work.
Where can I get replacement 3820X remote?
Anazon, ebay and even google search has nothing!!!
Is the 3820 a Stick? Stick+? Is there a suffix? 3820EU maybe?
If so, are you saying the 3810 remote didn't work with it? Just wouldn't pair? What error did you get?
Finally, when you went to the accessories link at the bottom of the Roku home page (which takes you to http://www.mediastreamingmarket.com/
) why wouldn't they let you buy one? They're £19.99 if it's a Stick+.