Followed the steps above went into the Menu (*) clicked "Your Profile" and the channel kicks me out to the Main Roku Menu. Reproducable.
It doesn't kick me out when I do that. So, how you justify saying it's reproducible? You did it more than once? All that means is its a consistent issue for you. If others can't reproduce the error following the same steps, it's not really reproducible.
When I click "Your Profile" I am prompted with the registration page. So, there needs to be something else looked into with your setup.
Started History Channel, went to Menu (*) "Sign in with you TV Provider". Successfully registered with Xfinity.
Tried to watch a show and it throws a message "User not Authenticated"
Although I can't be certain, the issue you reported earlier -- My Profile kicking you out -- may be related to this in some way. Some issue that is manifest by these two things.
Exit History and try again, now I am no longer signed in with Xfinity.
Issue ID 38-487-076
History Version 2.2 build 6
Roku Stick 3500X - Version 8.1 build 4131-09
This does not happen on my 3500X running version 9 code.
You said "followed the steps above." Here's what we need to do before we proceed, because if this wasn't done and ruled out, we may not find a solution. So, expressly state that you did the following, all of the following, and in the following order. Any other order or steps is incorrect and should not be done.
- Remove the app.
- Reboot the Roku.
- Reinstall the app.
Again, state that you did this, and the order in which you did this. Sorry for being such a stickler (or jackass) about this. Others who have been told this in the past said "did that" when they really didn't, or didn't do it in that order, only later, after much wasted time, admitting it. Don't be that guy. Let's work together and see if we can figure this out.