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scotteggs
Topic Author
Posts: 1
Joined: Tue Dec 04, 2018 10:32 pm

TBS/TNT activation not working

Tue Dec 04, 2018 10:42 pm

Having an issue activating TBS and TNT. Visiting tbs.com/activate or tnt activate brings me to my provider (directv) I then login, the page then returns to the original activation page and asks for the code generated by my roku device. 

steps to reproduce

install tbs application
click into settings
click to sign in
am brought to activation page where an activation code is shown

on a browser i visit tbs.com/activate
i enter the code
i select my cable provider (directv)
i am brought to a directv login screen
i enter my credentials and login
i am then redirected back to the original activation screen asking for an activation code

on the roku device, it never changes, just shows the code

I have followed the instructions for reboot (uninstall app, reboot device, install app) and am getting the same response. This is the same for tbs and tnt. 

I am on a TLC RokuTV 8103X, software 8.2.0 build 4169-48

please help!
 
User avatar
DBDukes
Posts: 1144
Joined: Tue Aug 09, 2011 1:57 pm
Location: Jesup, GA
Contact:

Re: TBS/TNT activation not working

Wed Dec 05, 2018 3:24 am

scotteggs wrote:
Having an issue activating TBS and TNT. Visiting tbs.com/activate or tnt activate brings me to my provider (directv) I then login, the page then returns to the original activation page and asks for the code generated by my roku device. 

steps to reproduce

install tbs application
click into settings
click to sign in
am brought to activation page where an activation code is shown

on a browser i visit tbs.com/activate
i enter the code
i select my cable provider (directv)
i am brought to a directv login screen
i enter my credentials and login
i am then redirected back to the original activation screen asking for an activation code

on the roku device, it never changes, just shows the code

I have followed the instructions for reboot (uninstall app, reboot device, install app) and am getting the same response. This is the same for tbs and tnt. 

I am on a TLC RokuTV 8103X, software 8.2.0 build 4169-48

please help!

On your Web browser, log out of your provider. Clear your cookies on your browser. Reboot your computer.

Remove the app from your Roku. Reboot the Roku. Reinstall the app.

On your Web browser, log into your provider.

On your Roku, follow the instructions to authenticate the app.
DBDukes
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