Wrote MLB.TV too. They replied that problem was fixed, and it indeed seems to be.

Thanks for letting us know about the issue! 

We've reached out to share this feedback with the channel provider. 

I'd recommend contacting MLB support directly to follow up and request further assistance. You can reach them here: http://www.mlb.com/mlbtv/help-center/contact-us.jsp

Thanks,
Tanner

Same problem as others. MLBTV app works fine on other devices but not with roku. Error message pops up randomly "this stream is temporarily unavailable. both home and away feeds are available to mlbtv subscribers." Behind this message, the video continues to stream after a brief interruption.

The screen forces you to select OK then it's back to the menu. Definitely a roku issue.

Currently working fine for me on my 2016 Premiere +.

Update: I have used roku with both wired and wireless and the interruption occurs with both, but not on other streaming services, only with mlb. 

Update 2: Tried to watch an archived game, got same results.

Here too. What I am getting is after the game goes to commercial, when it comes back, I get the "this stream is temporarily....blah, blah....."
I hit OK get back to main menu, restart the game and it's back. Rinse and repeat. For days now. Rebooted Roku. No help. Netflix, Amazon, etc all no issue.
I will reset my whole network soon to see if that helps.

@gjj

Thanks for the note. A couple questions here: 

- Which model of Roku device are you using? 
- Which specific sport & game or event were you trying to watch when you observe this behavior?  
- Have you contacted MLB support yet to report the content issue in their channel? 


Thanks,
Tanner

FWIW, this problem apparently is not universal.  I watch games almost daily and have never experienced it.  This may make it difficult for Roku and/or MLB engineers to track the problem down.

My particulars:

Roku3 4200X
Roku software ver  9.1.0, build 4111-04
Connected via 2.4GHz wifi

MLB.TV ver 6.1, build 2019040801

RokuTannerD wrote:

@gjj

Thanks for the note. A couple questions here: 

- Which model of Roku device are you using? 
- Which specific sport & game or event were you trying to watch when you observe this behavior?  
- Have you contacted MLB support yet to report the content issue in their channel? 


Thanks,
Tanner

Roku Ultra
Yankees only subscription on MLB
No MLB contact yet as I want to reset my net first so they can't say it's that (it's not)
It really is only when it goes to commercial. When it shows the MLB message "Commercial Break In Progress" the issue does not occur upon return to game.

Thanks.

Roku 4K
EVERY commercial break I get a message that says “This stream is temporarily unavailable, please try again. Both home and away feed are available to MLB.TV subscribers.”
Restarting the stream works until the next commercial break.

Have uninstalled and reinstalled and rebooted. Nothing works.

Any other suggestions?

Same problem here, every commercial. Did remove app, restart, install app, didn't help at all. Very frustrating to have to restart each game 20+ times.

Thanks for letting us know what you're seeing. 

Have you contacted MLB support yet to report the issue you're seeing inside their channel on the Roku platform, and request additional assistance? You can reach MLB support here: http://www.mlb.com/mlbtv/help-center/contact-us.jsp

Feel free to send me a private message with your Roku account email address, the serial number of your Roku device from Settings>System>About, along with the specific sport/game/event/content that you were trying to watch when you encountered the issue. I can also help pass it along to the channel directly. 


Thanks,
Tanner