I've been searching everywhere and I've seen this problem reported by many, but couldn't find a definitive answer.
When using Plex media server channel through the Roku, subtitles from external files such as .srt files do not display.
- Subtitles display correctly when I play the file through the Plex server on my PC, so I know formatting/naming etc is not the issue.
- Plex channel through Roku recognizes that there is a subtitle track, recognizes the correct language for it, and allows me to select it. However after doing this, still no subtitles are displayed.
- I've tried this on several versions of Roku, Plex, and with multiple movies and .srt files. This feature has never worked for me on any version of Plex or Roku, and I've been using Plex for 5+ years.