Your Digital Media Has Never Looked So Good

 
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RokuTannerD
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Posts: 637
Joined: Tue Mar 20, 2018 2:37 pm

Roku Premium Subscriptions on The Roku Channel

Wed Jan 30, 2019 1:37 pm

Roku Premium Subscriptions have started rolling out! 

You can learn more here: https://blog.roku.com/premium-subscriptions-live
Tanner D.
Roku Community Manager
 
ambren
Posts: 1
Joined: Thu Jan 31, 2019 11:59 pm

Re: Roku Premium Subscriptions on The Roku Channel

Fri Feb 01, 2019 12:02 am

thanks you so much
 
Supra_A60
Posts: 2
Joined: Tue Feb 05, 2019 12:40 pm

Re: Roku Premium Subscriptions on The Roku Channel

Tue Feb 05, 2019 1:08 pm

Doesn't look like my existing subscriptions can be used to authenticate in the roku channel.  Guess I have to decide to keep those or cancel them and create a new subscriptions from within the roku channel.  Can't keep getting two charges for two separate subscriptions even though they are the same content provider.  Has anyone encountered this?  Thoughts?
 
fonzy35
Posts: 28
Joined: Fri Dec 14, 2018 5:01 pm

Re: Roku Premium Subscriptions on The Roku Channel

Sun Feb 10, 2019 7:39 pm

Nice..
I just subscribe to STARZ in the roku channel and got 30 days free.. Thanks
But none of the them want to load...lol,
It come back to the Starz tv listing and none of them load..
The roku channel do that to 75% of their movies, but 25% load(work)..

I wonder if i do a factory reset, and no future upgrade(if it's possible)?
roku ultra
Since November 23, almost 3 months  now in Roku world
 
MWDXER
Posts: 367
Joined: Fri Feb 07, 2014 1:21 pm

Re: Roku Premium Subscriptions on The Roku Channel

Mon Feb 11, 2019 11:24 pm

How does this work? I already have HBO directly, after Dish lost it, as well of many others as I still have Dish network, and many are on Demand. Can I connect all of that together?
 
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RokuTannerD
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Posts: 637
Joined: Tue Mar 20, 2018 2:37 pm

Re: Roku Premium Subscriptions on The Roku Channel

Wed Feb 13, 2019 2:07 pm

Take a look here for more information about Premium Subscriptions on The Roku Channel and how they work: 

https://support.roku.com/article/360016436834-what-are-premium-subscriptions-on-the-roku-channel-


Thanks,
Tanner
Tanner D.
Roku Community Manager
 
fonzy35
Posts: 28
Joined: Fri Dec 14, 2018 5:01 pm

Re: Roku Premium Subscriptions on The Roku Channel

Wed Feb 13, 2019 7:27 pm

After registering Starz in the roku channel with roku pay, i got 30 free , but  no movie or series, etc want to play.
I installed Starz app and join free 7 days with roku pay, and all movies play
Same email, same roku account , same Roku ultra

When i go to myroku online i got 2 subscription
The Roku Channel
STARZ
$8.99/month
03/12/2019 


STARZ Monthly Subscription
$8.99/month
02/19/2019

  
Weird that the Starz in roku channel don't want to load movies
and Straz app does

Edited:
If i click https://therokuchannel.roku.com/ on a browser (chrome), i get this message
403 Error
The request could not be satisfied
Request blocked
Generated by CloudFront
Request ID. xzxzxxzxxxzxzxzxxzxxzxx...etc...
 
MWDXER
Posts: 367
Joined: Fri Feb 07, 2014 1:21 pm

Re: Roku Premium Subscriptions on The Roku Channel

Thu Feb 14, 2019 1:25 am

Thanks.  I still have Dish and I get a lot of TV channels on demand via Dish Anywhere on the Fire TV, plus I sub to HBO directly, as Dish lost it, and I have Amazon directly. So it will not work for me.
 
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RokuTannerD
Topic Author
Posts: 637
Joined: Tue Mar 20, 2018 2:37 pm

Re: Roku Premium Subscriptions on The Roku Channel

Thu Feb 14, 2019 1:08 pm

@fonzy35 

Thanks for the info here. You'd be seeing two authorization charges because subscribing to the Starz service directly through 'The Roku Channel' is an individual service, and subscribing to Starz directly (outside the Roku channel) would be a different service entirely. If you subscribe to Starz within The Roku Channel, you'd need to watch Starz inside the The Roku Channel, and not using a separate channel (app). 

When you tried loading The Roku Channel online, were you signed into your Roku account in the browser? Did you try clearing your browser's cookies/cache/history and then signing in once more? Did you also try loading the site in another browser (Safari or Firefox) to see if that cleared up the issue? You can see more about the browser requirements for viewing The Roku Channel on the web here: https://support.roku.com/article/360007223934-how-do-i-get-the-roku-channel-

Please feel free to PM me with your Roku account email address and more details if you need additional help, or still aren't able to watch The Roku Channel on the web after troubleshooting.

Thanks,
Tanner
Tanner D.
Roku Community Manager
 
fonzy35
Posts: 28
Joined: Fri Dec 14, 2018 5:01 pm

Re: Roku Premium Subscriptions on The Roku Channel

Thu Feb 14, 2019 8:26 pm

RokuTannerDB

Windows Computer
The roku channel and the starz in roku channel works now in the chrome browser on my windows computer.
 
Roku ultra 
In my Roku Ultra, it still load limited(25%) movie in the Roku channel, But no movie loading in the Roku Starz channel.
 
fonzy35
Posts: 28
Joined: Fri Dec 14, 2018 5:01 pm

Re: Roku Premium Subscriptions on The Roku Channel

Fri Feb 15, 2019 5:28 pm

Update: Everythings works now!
Roku channels and Starz on Roku Channels on my Roku Ultra
and Chrome Browser Rokuchannel, all good

I did the troubleshoot in the link @ RokuTannerDB  posted

Thanks to @ RokuTannerDB 's help
:-)
Last edited by fonzy35 on Sat Feb 16, 2019 10:55 am, edited 1 time in total.
 
knight2112
Posts: 6
Joined: Fri Feb 12, 2016 11:17 pm

Re: Roku Premium Subscriptions on The Roku Channel

Sat Feb 16, 2019 6:56 am

I sub to Epix to watch Berlin Station and episodes are missing:
Episode 2
Episode 3
Link: https://therokuchannel.roku.com/details ... in-station

Can you fix this PLEASE!!!

UPDATE: Thanks for fixing it. :D
 
Scottt1174
Posts: 22
Joined: Thu Jan 31, 2019 9:51 pm

Re: Roku Premium Subscriptions on The Roku Channel

Sat Mar 16, 2019 10:26 pm

It's ashame that the roll out will take a year to get it. I still haven't gotten the OS9 update. It doesn't matter though my new TV is coming soon with Tizen.
 
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atc98092
Posts: 3802
Joined: Tue Dec 31, 2013 5:09 pm
Location: Auburn, WA

Re: Roku Premium Subscriptions on The Roku Channel

Sun Mar 17, 2019 10:03 am

Scottt1174 wrote:
It's ashame that the roll out will take a year to get it. I still haven't gotten the OS9 update. It doesn't matter though my new TV is coming soon with Tizen.

I have Tizen in my TV, and it's not all that great. I stopped using any of the smart features on that TV long ago. Its DLNA player is terrible, both the UI and actual playback. Your new TV might have a newer version of Tizen than mine, but Samsung seems to be going backwards in their DLNA support. As far as the other apps, I preferred using first my Roku 4, then an Ultra, and now an Nvidia Shield. Especially with the Shield, the experience is far better than the Tizen interface. But my Roku Ultra was also far ahead of Tizen as well. I wish I could buy a new TV without any "smart" features, because players like the Shield, Roku or Fire TV offer a vastly improved experience than I've seen with any TV interface. 
Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
 
Scottt1174
Posts: 22
Joined: Thu Jan 31, 2019 9:51 pm

Re: Roku Premium Subscriptions on The Roku Channel

Sun Mar 17, 2019 1:04 pm

You must have an old TV then. The Tizen is better. Check out smart platforms on 4k.com review they rate it better then Roku. Roku always kicks me out of apps. If you have a Tizen TV from 2016 yes it wasn't that great. Now they have better support. It's just better in my opinion.

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