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KelleyRV710
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Posts: 2
Joined: Sun Feb 03, 2019 12:47 pm

PlayStation Vue DVR shows don't show up through Roku

Sun Feb 03, 2019 12:53 pm

Our issue is our "My DVR" shows don't show up when we watch through Roku.  If we go through our Amazon Fire TV box or through the app or online, the shows are there.  Does anyone know how to fix this?  We can't be the only ones!  We just ordered 3 Roku boxes and have only had them since Tuesday, so the software is up to date.
 
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RokuTannerD
Posts: 637
Joined: Tue Mar 20, 2018 2:37 pm

Re: PlayStation Vue DVR shows don't show up through Roku

Mon Feb 11, 2019 10:54 am

Hi there! Thanks for the note. 

You can see more about how to use Playstation Vue's channel on Roku here: https://support.playstation.com/s/article/PlayStation-Vue-on-the-Roku?language=en_US

If you're still running into the issue on your device, you might also try removing the Playstation Vue channel from the Roku home screen, restart your Roku device, then add the channel (app) back once more and try logging in again. 

You may want to contact Playstation support to report the issue you're running into and request additional assistance if that isn't doing the trick. You can get in touch with them here: 

https://support.playstation.com/s/contact-support?language=en_US

Feel free to keep me posted if you need more help from there or have any other questions! 

Thanks,
Tanner
Tanner D.
Roku Community Manager

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