Your Digital Media Has Never Looked So Good

 
wizin
Topic Author
Posts: 27
Joined: Sun Mar 11, 2012 5:05 pm

Roku and its Sub ( EPIX ) starts to play and stops - see my video

Mon Feb 04, 2019 9:09 pm

Roku Streaming stick +

[Link removed for security reasons] 
 
wizin
Topic Author
Posts: 27
Joined: Sun Mar 11, 2012 5:05 pm

Re: Roku and its Sub ( EPIX ) starts to play and stops - see my video

Tue Feb 05, 2019 2:51 pm

They removed my link

Issue is anything within Roku Channel opens, starts for a second and then goes back
Netflix and Amazon OK
Gigabit internet
 
User avatar
RokuTannerD
Posts: 637
Joined: Tue Mar 20, 2018 2:37 pm

Re: Roku and its Sub ( EPIX ) starts to play and stops - see my video

Mon Feb 11, 2019 11:13 am

Thanks for the note here. Have you tried removing the channel from the Roku home screen by navigating the to the channel tile, pressing the * key, and choosing 'Remove channel'. Then, restart your Roku device. Once it loads up again, try adding the channel back once more. 

As a reminder, if you are located in a region outside of the US or Canada that does not support The Roku Channel or allow playback of content, you may experiencing behavior such as this. 

If you are still seeing an issue from there, please PM me with your Roku account email address, the serial number of your Roku device from Settings>System>About, and more information about which specific content you are experiencing this issue on when trying to watch. I'll follow up directly to assist you further. 

Thanks,
Tanner
Tanner D.
Roku Community Manager

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