Shout Factory TV answered my email sayjng that they are "working to correct the problem" - however - if you go to the Roku Channel to the listings of Premium Channels, there you will find Shout Factory TV with a black and white Icon the same as the old red icon. Click on that to install it and it wants $3.00 a month. You can view the channel content without paying anything and what is there is the formerly free Shout Factory TV channel just as it was before with all of the same content but now by subscription per month. So there is nothing wrong that needs to be fixed the channel has been made a subscription channel and Roku just has not deleted the old free Shout Factory TV channel form the listings. If you want the old channel go to Roku Channel to install it and pay them what they are asking for what used to be free. The response about they are working on it - well that is just a lot of baloney.
What’s baloney is your analysis. The subscription model for Shout Factory TV has existed for some time, particularly on other platforms. Subscribing through Amazon has been an option for a while.
Also, the Shout Factory app (the stand-alone app) has been available on Roku and other platforms for a while, and they all broke at the same time. Shout Factory said it was an issue and they were working on it. And the Apple TV version is now working again. The Roku version updated but still exits; however the behavior before the crash is different (as mentioned in an earlier post), so they did more than change the app icon.
Seems to me like then getting it fixed on at least one platform and updating (though not fixing) the Roku app means they acknowledge the issue and are working on it. Just like they said.