Your Digital Media Has Never Looked So Good

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Posts: 12
Joined: Sat Sep 22, 2012 3:57 pm

prime video not working all other channels ok

Wed Jul 10, 2019 11:15 pm


I have 2 roku 3 devices. On 1, when i select prime video it says contacting amazon then comes right back out. Other channels are fine. Prime is ok on other box. It was fine on 7/9. I did power it off for 1 minute, no change.

It is a 4200x with 34 channels. It has a 16 GB microsd card. Software is 9.1.0 bld 4111.
Suggestions please.

I removed the channel, restarted the roku, and re-installed prime video. Now it works.

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