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magicmuffins
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Removing x rated content from recently added

Wed Jul 17, 2019 10:06 am

So I just bought a new Roku tv, my first one and I was super excited for the nextflix and Hulu channels and dropping chrome cast but when I went in free streaming and recently added I saw some fun stuff but then my wife pointed out that there is porn in there as well. After a night of digging I really can't find much on how to remove this so I don't have to worry about my boys finding this. If there is no solution I'm going to have to return the tv. I'm sure some one has asked before but I just can't find it.

Thanks for the help

-dave
 
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RokuTannerD
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Re: Removing x rated content from recently added

Wed Jul 17, 2019 10:38 am

Thanks for raising this question. Please feel free to send me a private message to report any channel that may violate Roku's Developer Terms: https://docs.roku.com/doc/developerdistribution/en-us

In general, we recommend enabling a PIN on your Roku account for enhanced security, and to prevent any unauthorized addition of channels on any Roku device linked to your account. You can see more about how to do that here: https://support.roku.com/article/220128567-how-do-i-create-or-update-the-pin-for-my-roku-account-

Thanks,
Tanner
Tanner D.
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mikebdoss
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Re: Removing x rated content from recently added

Wed Jul 17, 2019 2:20 pm

magicmuffins wrote:
So I just bought a new Roku tv, my first one and I was super excited for the nextflix and Hulu channels and dropping chrome cast but when I went in free streaming and recently added I saw some fun stuff but then my wife pointed out that there is porn in there as well. After a night of digging I really can't find much on how to remove this so I don't have to worry about my boys finding this. If there is no solution I'm going to have to return the tv. I'm sure some one has asked before but I just can't find it.

Thanks for the help

-dave

Wait, what channels have porn? Netflix and Hulu?
 
magicmuffins
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Re: Removing x rated content from recently added

Wed Jul 17, 2019 3:11 pm

No one the home menu under free streaming I went to just added and then there was porn there and I understand that if I put a pin on my kids can't buy it but the thumbnail is still an image that is so close to nudity that i don't think it would he hard for a kid to fill in the blanks for the self.
 
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Elijah_Baley
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Re: Removing x rated content from recently added

Wed Jul 17, 2019 4:29 pm

magicmuffins wrote:
No one the home menu under free streaming I went to just added and then there was porn there and I understand that if I put a pin on my kids can't buy it but the thumbnail is still an image that is so close to nudity that i don't think it would he hard for a kid to fill in the blanks for the self.

I have never seen even one show advertised in any way on my Rokus that would be at all pornographic. Particularly I have never seen any ads that showed any nudity beyond what appears on most public beaches.
If there is such showing on your Roku then I would like to know exactly where it is coming from. Maybe you could  take a picture of what you are seeing and post it here so maybe someone can track down the culprit.
But, and I know that this will offend some but I REALLY do not care, if an image of even partial nudity is truly traumatizing to a child then I suggest the real problem lies with the parent not the child. People really need to parent and not depend on others to shield their child from some possible offensive images. I would object more to shows or ads depicting unpunished violence than I ever would to shows with even full nudity and even then good parenting would easily negate any negative impact to a child.
Two Roku Ultras, three Roku 3s and a Roku 1
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magicmuffins
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Re: Removing x rated content from recently added

Wed Jul 17, 2019 6:47 pm

https://photos.app.goo.gl/5D17mCZjrEFejkgS8

It's not about depending on someone else it's that they are 5 and 2 and I want to be the one to talk to them about it not a random tv or show.
 
magicmuffins
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Re: Removing x rated content from recently added

Wed Jul 17, 2019 7:21 pm

https://photos.app.goo.gl/Z7VF8akgrfEz9rv77

This is a video of how easy it is to get there from my home screen.
 
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jeffrok
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Re: Removing x rated content from recently added

Wed Jul 17, 2019 7:23 pm

Are you letting your kids control the tv unsupervised? I'd say that's your first mistake..

I don't thing a 5 year old or 2 year old should have control of any remote control.

Also, I don't think it's "easy" for someone their age to get to the screen you're showing.
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
 
magicmuffins
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Re: Removing x rated content from recently added

Wed Jul 17, 2019 7:40 pm

It's more I can be in the kitchen I don't give them the remote but they are crafty buggers who figure stuff out way to fast or early than I expect. But they maybe 5 and 2 not but I'm not buy this tv for 1 year I had my last one for 12 years they will grow and I want to know that when they hit teenage years I can keep control.
 
ghb51
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Re: Removing x rated content from recently added

Wed Jul 17, 2019 9:06 pm

There probably should be an adults only section for official channels that can be locked with a pin, but then there's the problem of deciding what's "adult". The two channels shown probably have plenty of nudity, but i doubt there's any actual sex that would qualify as an "adult" channel, in other words they're most likely R rated, not X, and since mainstream channels like Netflix have R content it's not really feasible to lock R rated content with a pin. The thumbnails could be monitored a little more closely, but that's probably the most that could realistically be done.
 
fluke
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Re: Removing x rated content from recently added

Wed Jul 17, 2019 10:28 pm

If magicmuffins has the rating MA, R and NC-17 turned off, then I would have to agree with him that there should be expectation that the settings be honored by the front of the channel store.

Nothing in the parental controls knowledgebase article really help address the situation.  The suggestive channel names and suggestive channel icons are displayed despite if the PIN feature is used or not.  The show/hide home screen items also doesn't seem to apply to Just Added.

I think Roku needs to review their policies for this type of situation.  In this situation, channels such as The Grindhouse Channel, Happy Hour After Dark and Retro Sexy Channel should be required to have a reasonable manifest attribute and Roku OS channel store should provide a lock icon with the title "Some Channels HIdden" which requires a PIN to view.


I would also like to point out that while the content inside a channel usually comes from servers not controlled by Roku in which there is a fair case Roku is a common carrier, I think what magicmuffins is talking about is not covered by that.  The channel titles and channel store icons are something Roku should have been exposed to during their channel certification review process.  The fact Roku has a Family/Kids channel section may indicate awareness by Roku of kids use of their devices as well as be treated as implying a fitness for such use.  If I'm right that the channel review process may make Roku a publisher channel titles and icon instead of a common carrier, then there might be some liability to Roku leaving this situation unaddressed.

Even if existing laws in each country Roku is available for purchase doesn't cover the current situation.  This seems like the type of situation that can become an government official's cause to turn into a future law (such as UK's effort to clean the internet).

Roku might do well to consider how Valve handles this in the Steam game store as explained here:
https://www.howtogeek.com/365745/how-to ... -on-steam/

In Steam's case, the default setting would keep channels as being discussed now from accidentally being prominently featured in a just added section.  Instead the user needs to explicitly set Steam to allow such content to show.

I would agree to some extent a parent needs to take responsibility to carefully monitor their children's interaction with these devices.  But I don't think that should let Roku off the hook when the device is stated to include parental controls, provides channels targeting kids and then provides questionable content in such a prominently/easily accessed location before any such parental controls take place.
 
magicmuffins
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Re: Removing x rated content from recently added

Wed Jul 17, 2019 10:53 pm

Thanks guys thats pretty much what I was looking for, sounds like there's not much help to fix it. Basically what it comes down to and this is the responsible parent thing to do, I'm just going to return the tv. It's not worth having anything they can run into in the house if I can just run it from my phone.... Sadly I thought this would be a fun present. Thanks for the help everyone.
 
fluke
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Re: Removing x rated content from recently added

Thu Jul 18, 2019 12:31 am

magicmuffins, returning it probably is the best thing in the short term given your stated criteria.  The immediate issue of those specific channels appearing in the Just Added will fix itself over time as other new channels become available.  However, unless the policy is changed on how the channel store is presented, there is nothing we can really do to make sure this issue doesn't happen again in the future.

I personally believe Roku will eventually honor this as a feature request in a future Roku OS update.  I don't work for Roku and have nothing solid in terms of any sort of announcement to back this belief, but it seems to me that Roku does care about the overall experience of their product.  This feels like something that got overlooked--at least to me it does.

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