Your Digital Media Has Never Looked So Good

 
Zaeyde
Topic Author
Posts: 2
Joined: Thu Jul 18, 2019 5:29 am

YouTube fast forwarding broken

Thu Jul 18, 2019 5:35 am

Just started yesterday, in the YouTube app it's no longer possible to fast forward by holding down either the seek or arrow button. In order to skip through you have to keep pushing the button to advance in 10 second increments. I tried to skip through a 5 hour video and wore out my finger! Having this issue with both my Roku devices.

It's seriously frustrating and a little infuriating. Also I miss the little corgi that would chase the ball on the progress bar when you skipped far ahead.

What happened?
 
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atc98092
Posts: 3800
Joined: Tue Dec 31, 2013 5:09 pm
Location: Auburn, WA

Re: YouTube fast forwarding broken

Thu Jul 18, 2019 9:44 am

Google keeps changing the function of their channel. But I can FF if I push the Down button (brings up the progress bar), then push Up and then use the left/right buttons. That worked a few days ago. I'll try it tonight when I get home. 
Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
 
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RokuTannerD
Posts: 635
Joined: Tue Mar 20, 2018 2:37 pm

Re: YouTube fast forwarding broken

Thu Jul 18, 2019 10:42 am

Thanks for the note here. 

The channel provider controls the features and configuration of their channel on the Roku platform. You'll want to reach out to the channel provider directly for more information about the change in channel experience you have observed. They'll be the best resource to help answer your questions regarding their specific channel.


Thanks,
Tanner
Tanner D.
Roku Community Manager
 
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atc98092
Posts: 3800
Joined: Tue Dec 31, 2013 5:09 pm
Location: Auburn, WA

Re: YouTube fast forwarding broken

Thu Jul 18, 2019 3:16 pm

Just tried it on my Premiere, and it worked as I noted above. I can FF or rewind easily. 
Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
 
Zaeyde
Topic Author
Posts: 2
Joined: Thu Jul 18, 2019 5:29 am

Re: YouTube fast forwarding broken

Thu Jul 18, 2019 3:46 pm

I tried the up down thing, still no good.
I don't think I'm going to have any luck contacting YouTube. :(

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