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LilZebra
Topic Author
Posts: 2
Joined: Fri Jul 19, 2019 7:12 pm

No sound on ABC News (via World Media Network)

Fri Jul 19, 2019 7:18 pm

Hello, just bought a Roku enabled tv recently. Found 24/7 ABC News channel on World Media Network "app".
Worked fine for a while. Now the picture is there but there is no audio.
I dont know whom I need to contact to get this working again.
All the other Roku channels work just fine.

I have an RCA tv and live in Canada
 
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RokuDanny-R
Posts: 107
Joined: Mon Apr 15, 2019 3:42 pm

Re: No sound on ABC News (via World Media Network)

Mon Jul 22, 2019 3:13 pm

Hi,

Thanks for letting us know about the issue that you are experiencing.

It's possible there may be an issue within the channel itself that the service provider will need to investigate. I'd recommend reaching out to World Media Network directly to report the issue and request additional support. Many channels on the Roku platform is developed and maintained by the channel provider directly, and they'll be able to best assist. 

Thanks,
Danny
Roku Forum Moderator

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