Your Digital Media Has Never Looked So Good

 
jobiegermano
Topic Author
Posts: 1
Joined: Tue Jul 30, 2019 7:06 am

Cannot set picture move to "HDR Dark"

Tue Jul 30, 2019 7:11 am

I have a new 2018 TCL 55R617 and when I use the Roku iPhone app to control the picture settings I cannot select HDR Dark. I am able to select other modes such as Vivid, but none of the HDR modes. When I try, it simply states "Operation Error" and to try rebooting... which I have.
 
bozzy
Posts: 183
Joined: Wed May 26, 2010 10:14 am

Re: Cannot set picture move to "HDR Dark"

Tue Jul 30, 2019 7:50 am

Are you playing HDR content when you try to change the video mode? You can't change to an HDR video mode unless HDR is playing.

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