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bobcatos
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Posts: 2
Joined: Sat Aug 03, 2019 3:09 pm

roku android app crashes

Sat Aug 10, 2019 8:26 am

The Roku app on my android phone has started crashing.  This started about two weeks ago.  I have two Rokus.  In my office I have a recent Roku Express feeding a DVI monitor using an HDMI->DVI cable.  I've been getting sound through the android app on my phone, but now that fails.  I tried an HDMI sound extractor to a separate amplifier, but that doesn't work.  I can get sound but the video has a magenta background.  Or I can get proper video, but no sound.
The other system is a new Roku Ultra in the living room with an HDMI HD TV and a sound extractor feeding a better amp and speakers than in the TV.  It all works fine.
I have rebooted the Roku and the phone.  Until I get a real HDMI monitor or TV, I have only the Roku android app to provide me with sound, so I'm dead in the water.  How do I fix this?
 
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jeffrok
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Re: roku android app crashes

Sat Aug 10, 2019 10:30 am

You've rebooted the Roku and the phone.. have you tried uninstalling the Roku app from the phone and reinstalling it?
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
 
bobcatos
Topic Author
Posts: 2
Joined: Sat Aug 03, 2019 3:09 pm

Re: roku android app crashes

Sat Aug 10, 2019 10:53 am

Yes, I did, but when I reinstalled, it just restored it from the trash.  This time, I purged the trash and reinstalled it.  Now it works.  Thanks for the clue.  The developer for the app must have come from Microserf.

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