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carguy1949
Topic Author
Posts: 3
Joined: Tue Aug 06, 2019 3:32 am

TCL tv and sound bar issue

Thu Aug 15, 2019 3:15 am

I have a 55" TCL Roku tv and a Samsung soundbar. The sound bar is connected to the ARC HDMI plug with an HDMI cable. For some reason when I turn on the tv the sound bar doesn't turn on. Is there a special HDMI cable required? Any thoughts on this issue? If I turn the sound bar on manually via the remote that came with it, it works fine.
 
scottypie1234
Posts: 687
Joined: Sat May 25, 2013 7:48 am

Re: TCL tv and sound bar issue

Thu Aug 15, 2019 6:28 am

I believe you have to turn on CEC in the TV's settings for this to work. There is a section in the system settings to activate this.
 
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RokuTannerD
Posts: 719
Joined: Tue Mar 20, 2018 2:37 pm

Re: TCL tv and sound bar issue

Thu Aug 15, 2019 9:50 am

As @scottypie1234 mentioned, you'll want to enable HDMI CEC settings on your TV, which should enable this functionality for you. 

Visit Settings>System>Control other devices(CEC)>and try enabling 'ARC', and 'System audio control'. 

Let us know if that helps get things on track! 


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