232 degrees? Normal? Uh... no (unless you live on Mercury/Venus/Georgia in August).
What you have there is a hockey puck hot enough to end the game when the ice melts. RMA or Out The Window (into a bucket of water - Only YOU Can Prevent Forest Fires!). Select the one that is most applicable in your situation.
Thanks I may try to RMA it next month, waiting for the new Fire Cube since it has Dolby Vision and ethernet. I unplugged it for a couple of hours, plugged it back in and it's at 147 degrees?
Does it feel warm/hot to the touch? Maybe it's incorrectly reading the temp.
Like you I was wondering how accurate it's measurement is. 6 months old, never got a temp warning until a few days ago so I never checked it before. After it was unplugged for 2 hours it was slightly warm. This is it after 10 minutes of idling, feels like a frying pan. Sure seems to be working hard for just idling on the secret menu.
If you are still unable resolve the issue, feel free to send me a PM with your Roku account email address and the serial number of your device from Settings>System>About. I'll follow up directly to assist you more from there!
Also have the exact same issue with my 4 month old Premiere+. of overheating and it is also free and clear of all heat sources. sending you info now. regards.
Thanks letting us know about the issue that you are experiencing.
Feel free to send me a PM with your Roku account email address and device serial number and I can get you in touch with our support team for more assistance from there.
I popped off the cover and looked. No heatsink, no fan, no nothing. Happily, Thanks to this Forum and RokuDanny-R, I was contacted by Roku. They called me and left a message and also sent an email. I'm totally shocked! They asked for some basic info and replied saying I must have a defective unit and that they are shipping me out a replacement.
I bought a premier last week. I used a longer HDMI cable. The first night it played intermittently.The unit was too hot to touch. I switched back to the supplied cable and the temp went down. It's still pretty hot to the touch. I'll probably return it, I'm still in the BB return window. Strange. I just checked the temp after an hour. 99C. I'm curious. What is the correct operating temp range for these devices?