Your Digital Media Has Never Looked So Good

 
garak99
Topic Author
Posts: 3
Joined: Mon Sep 16, 2019 7:04 pm

Remote Control

Mon Sep 16, 2019 8:19 pm

My 50 inch 4K Sharp Roku TV was delivered today delivered by Best Buy after the installers left I has having all kinds of trouble getting the remote to work i phoned The Geek Squad to schedule a appointment. Then playing with the remote i figured out the solution I had to point the the remote toward the right side of the TV I wish the TV guide would have mentioned that or the Best Buy installers would have said that. It would saved all of us a lot of Trouble.
 
Tivoburkee
Posts: 418
Joined: Mon Jan 23, 2012 12:01 pm

Re: Remote Control

Mon Sep 16, 2019 9:22 pm

You can buy a RF remote so you wouldn't have to point. Roku sells them on their website:

https://www.roku.com/products/accessories/roku-tv
 
User avatar
RokuTannerD
Posts: 719
Joined: Tue Mar 20, 2018 2:37 pm

Re: Remote Control

Wed Sep 18, 2019 10:46 am

You can also use the free Roku mobile app, which offer remote control functionality built-in. See more about that here: https://support.roku.com/article/115002681087-how-do-i-control-my-roku-streaming-device-using-the-roku-mobile-app-


Cheers,
Tanner
Tanner D.
Roku Community Manager
 
garak99
Topic Author
Posts: 3
Joined: Mon Sep 16, 2019 7:04 pm

Re: Remote Control

Wed Sep 18, 2019 9:02 pm

Yes Tanner I have the Roku Mobil app but I still would like to know wht I must point the original remote so far right of the TV
 
Tivoburkee
Posts: 418
Joined: Mon Jan 23, 2012 12:01 pm

Re: Remote Control

Wed Sep 18, 2019 10:46 pm

Something obstructing remote signal? Like a soundbar?
 
garak99
Topic Author
Posts: 3
Joined: Mon Sep 16, 2019 7:04 pm

Re: Remote Control

Thu Sep 19, 2019 4:25 am

You got it I pulled the Soundbar out a few inches took care of it 

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