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RokuTannerD
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Posts: 719
Joined: Tue Mar 20, 2018 2:37 pm

Coming Soon: Roku Community

Tue Sep 17, 2019 5:26 pm

Thank you to those that have updated your Roku Forums account email address information. For those that have yet to do so, we'd like to share a final reminder. 
    
We are transitioning our Roku Forums to the new Roku Community. The Community will feature an updated visual design, new features and enhanced functionality to improve the support experience for our customers. It also includes some changes to the overall structure and available content. You will be able to access the Roku Community using your existing Roku User Account, without requiring new account registration.


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Please make sure your Roku Forums account email address matches the one used on your Roku User Account. To view your current Roku User Account email address, visit Settings>System>About on any of your Roku devices. To update your Roku Forums account email address, log into your account at forums.roku.com
    
For detailed instructions, visit https://forums.roku.com/viewtopic.php?f=28&t=153053
    
If your Roku Forums account is not updated, you will not be able to access any of your previous activity from the Roku Forums. When you try to post in the newly updated Roku Community, you will instead be asked to sign in using your Roku User Account, and will create a new user profile. 
    
If the email address in use on your Roku Forums account already matches your Roku User Account email address, no action is required. 

We're looking forward to the next chapter!
Tanner D.
Roku Community Manager
 
karelj
Posts: 2
Joined: Fri May 18, 2018 4:18 pm

Re: Coming Soon: Roku Community

Tue Sep 17, 2019 7:26 pm

Our Roku was setup by my gf and it’s her login/user info that is used for the device. I have this forum account because I’m usually the one who keeps track of tech developments and will seek out answers and advice online. What are my options? It seems that when the new forums come online, I wont be able to post or participate.
 
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atc98092
Posts: 3890
Joined: Tue Dec 31, 2013 5:09 pm
Location: Auburn, WA

Re: Coming Soon: Roku Community

Wed Sep 18, 2019 6:29 am

karelj wrote:
Our Roku was setup by my gf and it’s her login/user info that is used for the device. I have this forum account because I’m usually the one who keeps track of tech developments and will seek out answers and advice online. What are my options? It seems that when the new forums come online, I wont be able to post or participate.

You're going to have to either use her account for forum access, or create a Roku user account with the email you are using for this forum. They have to do something to thwart the spammers. 
Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
 
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RokuTannerD
Topic Author
Posts: 719
Joined: Tue Mar 20, 2018 2:37 pm

Re: Coming Soon: Roku Community

Wed Sep 18, 2019 9:51 am

You can create a free Roku account at https://my.roku.com/ to join and participate. 

Access to post in the Community would require an account either way. This method offers many of our users to ability to eliminate the creation of multiple accounts to access Roku support and other services. 

Thanks,
Tanner
Tanner D.
Roku Community Manager

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