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Vegasbaby
Topic Author
Posts: 1
Joined: Tue Sep 17, 2019 6:56 pm

Roku Speakers Issue

Tue Sep 17, 2019 7:05 pm

Out of the blue my speakers have been going in and out going from right to left. Went on the forum and reset my modem then restarted my speakers as suggested. It helped for a few days but now it’s back. These are Day One speakers and are coming up to their 1 year anniversary.
Anyone else seen this issue?
Is there another fix out there?
 
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RokuTannerD
Posts: 719
Joined: Tue Mar 20, 2018 2:37 pm

Re: Roku Speakers Issue

Wed Sep 18, 2019 10:10 am

This may be related to wireless network interference. If a new network has been established, or a new router installed anywhere nearby, this may account for the behavior you are seeing.  

Have you tried changing the wireless broadcast channel on your router to one that is not in use by other networks around you to see if this helps? See this suggestion, and other tips here: https://support.roku.com/article/360012217053-how-do-i-resolve-audio-playback-issues-on-my-roku-tv-wireless-speakers- 

Let us know how it goes from there! 


Thanks,
Tanner
Tanner D.
Roku Community Manager

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