I just bought NOW TV Smart Stick and I have a problem with Netflix and 5.1 sound. I know this is Roku forum but as NOW TV Smart Stick is powered by Roku I thought that this might be the right place for help as Now TV and Netflix support was useless.
Stick is connected directly to my LG home cinema BH7440P.
Now TV Smart Stick audio is set as HDMI > DD+/DTS
In Netflix I can select between Stereo Track and 5.1 Track. When Stereo is selected I can hear sound as Stereo. When 5.1 Track is selected there is no sound at all and LG is sowing --.
I have Amazon Fire TV 4k stick using the same HDMI port on LG and Netflix on Amazon stick is playing 5.1 tracks without any issues.
I read about nighttime listening mode but this is not available in my audio settings. However after pressing * during play in Netflix I can access additional menu and the Volume mode is off. Other options are Night and Leveling.
Now TV updated to latest version. Netflix too. Played with different audio settings and always getting stereo.
Anyone experienced similar or have suggestions?