I posted this fix in another thread with the same issue and it didn't work for him either. Not sure what the secret is.
This is what I wrote in that thread:
Hmmm - before I did that I also restored to factory default, but I didn't think that would make a difference. So if you didn't try restoring to the factory default I would try that also. I would also try doing a hard reset then waiting 10 seconds and doing a hard reset again. If that doesn't work I would try again and make sure you push the button in and make sure you keep pushing it on. If it doesn't happen in 30-60 seconds it won't happen. Sorry it didn't work for you. I must it admit I was kind of amazed it worked for me.
I got the info from this thread (third post down):http://forums.rokulabs.com/viewtopic.ph ... ccbceb0316
It did work for me but the only step I did was push in the hard reset button and make sure it stays pushed in.