I bought the HD (my 2nd unit) because I was under the impression that I would have this function. When this function was discussed on this forum, it was never discussed as only being available with the upgraded remote.
Discussed by who? Did some Roku employee state that every new and old model would have the ability to reorder channels? I don't remember reading that, but then again, I don't remember reading anywhere that reordering channels was going to be in a future firmware. I must have missed it.
remember them stating that new remotes and the features available with the new remote
would work when used on any older unit.
Like I said, I should not have to buy another remote in order to get this function. If I do, I will definitely no longer recommend this product to my family and friends. That really is how strongly I feel about it.
I'm having a hard time taking this too seriously. I'm not trying to be condescending, but I really can't imagine getting that worked up over a minor feature in a firmware release that just doesn't happen to be supported by my current setup. I understand you are upset, but we are talking about a feature that in no way affects the actual functionality of the device, it just allows some small customization to make it slightly more navigable. That's really a deal breaker for you?