So far we have identified issues caused by 2.8 that are affecting a "small percentage" of users.
1. Long buffer times
2. Inability to contact Netflix over the Internet
3. "Squished" video on titles that rendered fine on version 2.7
1. I don't know how to quantify this one. What's a "long buffer time" compared to pre-2.8 buffering (5 seconds longer? 30 seconds longer? 2 minutes longer?), and what streams are specifically affected (Live streams, static streams, local streams, etc)? There are too many variables, and the experience is too subjective to blame this one on 2.8. There's also no way to know if longer buffer times are the result of a bug that was fixed or the introduction of a new bug.
2. This has been identified as a Netflix issue and has nothing to do with the Roku or 2.8. It has been discussed many times on this forum that all Netflix players (Roku, Wii, PS3, XBox, DVD players, etc) use different streams for their playback. The fact that it works on one and not the other is not a clear indication that it's an issue with the device itself. Netflix even recently announced that they'll be moving away from Akamai due to all of the streaming issues of late.
3. This is the only "known" issue with 2.8, and Roku is working hard to fix it. Roku has also mentioned that they are refining the beta testing process to help identity and prevent issues like this for third-party developers in the future.
My buffer times have increased from 2-10 seconds to 20-50 seconds or timing out. This is absolutely a 2.8 issue. Bugs or no bugs. It used to work fine, now it doesn't. Shifting blame from Roku will just delay the fix.
Agreed. Too many people are bringing up the issue for it NOT to be Roku related. If some people are having good luck then thats great, seriously, I'm happy that they are getting a good experience.
I have 2 Roku's, a $59 and an XR. The cheap one now takes about 30-40 seconds buffering and then works, picture is good. Never took that long before 2.8.
The XR is the one I'm more upset about. At this point it's almost a coaster. I swapped out the cheap one for the XR last night for my hdtv that is located 13 feet from my router direct line of sight. I get a consistent 12.3 download from my ISP, I check every few days. The XR had been my bedroom tv unit that was only used a few times for Netflix. It was hard to judge in the bedroom because my wifi signal there is weak, but I wanted to see if the video on many of the channels would be better using the XR on my hdtv. It's been a 6 hr exercise in frustration.
When I swapped out the cheap older roku for the XR I did the 2.8 update on the XR and it was reboot-a-rama after that. I've done the reset, I've done the unplug the router and modem and XR several times. Many channels, like Bliptv, are not opening at all. Then ones like Revision3, Nasatv, Koldcast, podtv, even when they open its pushing a minute to load. The picture looks like crap compared to how it looks on the cheap unit... and then loads over and over.
I swapped back out the XR for the cheapo unit and it's fine now, picture again looks great and the loading issue has stopped. The wait times are my only issue on the cheapo unit. Again, before 2.8 it loaded in no time. 30-40 seconds wait isn't the end of the world, but in this day and age thats a fairly big ask. If someone is watching Revision3 and there are 4-5min podcasts, who after a while is going to want to sit through extended waits?
I've been pushing Roku to my friends, been posting all about it on my Facebook page, was in the process of getting one for my mom- in law for Christmas. Now, I'm leery on suggesting. I spent $129 on the XR in July or August before the prices came down and it appears that I'm better off with the $59 unit.
Maybe I'll get her the $59 unit so if there is a problem the financial hit wont be so great.
I'm just bummed that it appears I wasted extra money on the XR model.