Your Digital Media Has Never Looked So Good

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 8
 
krisbee
Posts: 1065
Joined: Wed Nov 24, 2010 12:09 pm

Re: Roku 2 Random Restarts?

Fri Jul 29, 2011 6:41 pm

I think a lot of these problems are firmware/software related, and that they will be solved within the short-term.

Not that I like or think that is a good answer, but I think that is the general consensus.
 
oogba71
Posts: 1
Joined: Fri Jul 29, 2011 8:05 pm

Re: Roku 2 Random Restarts?

Fri Jul 29, 2011 8:09 pm

Same problems. Freeze about 5 minutes into Silverado on Crackle, then a reboot. I've experienced about 3-4 freezes and reboots in under 3 hours of usage. Buyer's remorse is starting to set in.
 
Squirrel
Posts: 25
Joined: Sun Jul 24, 2011 8:27 am

Re: Roku 2 Random Restarts?

Sat Jul 30, 2011 11:23 am

same here. i just ordered a previous gen roku from amazon. i cant stand the constant reboots. definitely a buggy product (roku2) . they should be embarrassed to have released this.
 
Auglove5
Posts: 3
Joined: Sat Jul 30, 2011 3:40 pm

Re: Roku 2 Random Restarts?

Sat Jul 30, 2011 3:46 pm

Same issue. Mostly using Netflix. Really annoying.
 
frt
Posts: 3
Joined: Sat Jul 30, 2011 6:19 pm

Re: Roku 2 Random Restarts?

Sat Jul 30, 2011 6:22 pm

Yep. Same here, also mainly with Netflix. Having to stream through a Droid X2 -> HDMI in the meantime... too annoying on the Roku 2. Hope the fix comes soon.
Roku 2 XS...
 
crescendo
Posts: 6
Joined: Sat Jul 30, 2011 8:35 pm
Contact:

Re: Roku 2 Random Restarts?

Sat Jul 30, 2011 8:37 pm

same issues. Hoping for firmware updates or will be returning this device and giving horrible reviews. Definitely should not be having these issues on a device that should have been beta tested more.
Discover the Power of Copper Pennies. A unique ability to invest money simultaneously in the copper market and currency market. Learn about investing in U.S. Copper Pennies by visiting http://www.coincollectingenterprises.com
 
samundsen
Posts: 95
Joined: Wed Nov 26, 2008 10:13 am
Location: Houston

Re: Roku 2 Random Restarts?

Sun Jul 31, 2011 7:11 am

Same problem here, Roku 2 XS randomly rebooting. Happens at least once pr episode. Last night it happened while watching the first 2 episodes of Robin Hood (the BBC TV series) through Netflix. About right in the middle of each episode, poof, reboot.

Roku 2 XS, build 1255, 8GB SD card, WiFi (excellent signal strength), 720p output.
 
crescendo
Posts: 6
Joined: Sat Jul 30, 2011 8:35 pm
Contact:

Re: Roku 2 Random Restarts?

Sun Jul 31, 2011 10:09 am

Since my last post, last night, I have now had the "reboot problem" three times.

I emailed customer service regarding this issue. Curious what the response will be.
Discover the Power of Copper Pennies. A unique ability to invest money simultaneously in the copper market and currency market. Learn about investing in U.S. Copper Pennies by visiting http://www.coincollectingenterprises.com
 
brodysmom
Posts: 2
Joined: Sun Jul 31, 2011 9:15 am

Re: Roku 2 Random Restarts?

Sun Jul 31, 2011 4:44 pm

I'm having the same problems. I think it's a heat issue. It put it on a different shelf and on it's side and it stopped restarting. Played through two movies so far.
 
User avatar
kc8pql
** Valued Community Member **
Posts: 9026
Joined: Fri Jan 23, 2009 3:54 pm
Location: US

Re: Roku 2 Random Restarts?

Sun Jul 31, 2011 4:55 pm

brodysmom wrote:
I'm having the same problems. I think it's a heat issue. It put it on a different shelf and on it's side and it stopped restarting. Played through two movies so far.

There's nothing in there to get hot. It draws less than 2 watts while streaming HD. Mine doesn't even get slightly warm.
____________________________________________________________________________________________________________
No, I don't work for Roku.
Netflix Player N1000X, XDS 2100X (premature death by lightning)
Roku2 XD 3050X, Roku2 XS 3100R, Roku2 4210R
 
WatsonTWD
Posts: 2
Joined: Sun Jul 31, 2011 5:15 pm

Re: Roku 2 Random Restarts?

Sun Jul 31, 2011 5:25 pm

I have to say that so far I am very disappointed with the Roku 2 XS. After having used my previous Roku for over a year I was excited to see the new models. When I saw them I ordered two right away, planning to have a Roku on each TV in my house. Right now I can't even get through one movie on Netflix. I have tried to watch Casino three nights in a row where the video suddenly freezes and the system reboots. I think it even happened once during a MLB game. I haven't taken the other new Roku out of the box yet and I'm not sure if I will at this rate as it'll make it easier to send back. Hopefully we can hear something about a fix before I have to return both of these new units. :(
 
thom202
Posts: 24
Joined: Fri Jan 08, 2010 11:22 am

Re: Roku 2 Random Restarts?

Sun Jul 31, 2011 5:45 pm

This time:
Star Trek:Voyager S2:24 - Tuvex. Approximately 13 minutes into the show.
Roku 2 XS no SD card installed
Software Version: 4.1 b 1250
Connected via HDMI set to 720p
Wireless N
WPA2 encryption

Getting pretty frustrated with the release quality here.
 
WatsonTWD
Posts: 2
Joined: Sun Jul 31, 2011 5:15 pm

Re: Roku 2 Random Restarts?

Sun Jul 31, 2011 6:30 pm

I just made it through 20 more minutes of streaming before it rebooted again. First the audio cuts out for around 3 seconds, then the screen freezes, then it reboots. The Roku is running the latest version software and I have strong wifi. I don't get this with any other streaming device so Roku really needs to get this resolved before it loses a lot of trust within the community.
 
Auglove5
Posts: 3
Joined: Sat Jul 30, 2011 3:40 pm

Re: Roku 2 Random Restarts?

Sun Jul 31, 2011 6:40 pm

Exactly the same thing that happens to me with the audio freezing then video going out. This is my first experience with Roku. I think I'm taking it back.
 
crescendo
Posts: 6
Joined: Sat Jul 30, 2011 8:35 pm
Contact:

Re: Roku 2 Random Restarts?

Sun Jul 31, 2011 6:43 pm

Total is at 7 freezes requiring reboot, one mismatched audio/video linking, one freeze that after pressing the back button on the remote self-corrected itself.
Discover the Power of Copper Pennies. A unique ability to invest money simultaneously in the copper market and currency market. Learn about investing in U.S. Copper Pennies by visiting http://www.coincollectingenterprises.com
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 8

Who is online

Users browsing this forum: No registered users and 39 guests