Your Digital Media Has Never Looked So Good

 
framedr
Posts: 4
Joined: Wed Jan 18, 2012 12:15 am

Re: Can't add private channels

Fri Jan 20, 2012 9:14 am

Just tried adding plex...no go. I hope the fix isn't in place yet cuz if it is...still don't work.
 
sf2go
Posts: 7
Joined: Wed Jan 18, 2012 12:32 pm

Re: Can't add private channels

Fri Jan 20, 2012 9:20 am

Roku,
Please let us know once the fix is rolled out, thanks.
 
framedr
Posts: 4
Joined: Wed Jan 18, 2012 12:15 am

Re: Can't add private channels

Fri Jan 20, 2012 9:57 am

sf2go, have you tried killing your account and starting over?
 
framedr
Posts: 4
Joined: Wed Jan 18, 2012 12:15 am

Re: Can't add private channels

Fri Jan 20, 2012 11:53 am

Thanks Roku......the fix is working!!!!!
 
Gilgamesh
Posts: 4907
Joined: Mon Apr 20, 2009 7:29 am
Location: Dayton TN

Re: Can't add private channels

Fri Jan 20, 2012 12:35 pm

framedr wrote:
Thanks Roku......the fix is working!!!!!


Yep, I can confirm I can now readd previously deleted private chs.
 
ABQSteve
Posts: 12
Joined: Thu Feb 10, 2011 11:18 pm

Re: Can't add private channels

Fri Jan 20, 2012 5:05 pm

Gilgamesh wrote:
framedr wrote:
Thanks Roku......the fix is working!!!!!


Yep, I can confirm I can now readd previously deleted private chs.


I thought it was going to require a software update. I just checked and it says "no software updates available at this time."

The channel I added isn't showing.
 
User avatar
kc8pql
** Valued Community Member **
Posts: 9026
Joined: Fri Jan 23, 2009 3:54 pm
Location: US

Re: Can't add private channels

Fri Jan 20, 2012 5:11 pm

^ Did you enter and then exit the channel store?
That syncs your box with the server, which is where the problem was, which is why no
software update is needed.
Last edited by kc8pql on Fri Jan 20, 2012 5:14 pm, edited 1 time in total.
____________________________________________________________________________________________________________
No, I don't work for Roku.
Netflix Player N1000X, XDS 2100X (premature death by lightning)
Roku2 XD 3050X, Roku2 XS 3100R, Roku2 4210R
 
User avatar
crassh76
Posts: 612
Joined: Sun Jun 06, 2010 12:27 pm
Location: Port Saint Lucie, Florida 34987

Re: Can't add private channels

Fri Jan 20, 2012 5:12 pm

ABQSteve wrote:
The channel I added isn't showing.

Have you gone in and out of the channel store?
Roku Premiere
Roku Stick
and a bunch of original Rokus
Wifi 35 Mbps
Plume Pods
Philips 47" LCD 1080P
Roku to TV by HDMI for A/V
Eastern Time Zone (Florida zip code 34987)
 
ABQSteve
Posts: 12
Joined: Thu Feb 10, 2011 11:18 pm

Re: Can't add private channels

Fri Jan 20, 2012 5:17 pm

crassh76 wrote:
ABQSteve wrote:
The channel I added isn't showing.

Have you gone in and out of the channel store?


Yup, re-set the player too (not factory reset, just unplugged it). I need to check my two other units.
 
ABQSteve
Posts: 12
Joined: Thu Feb 10, 2011 11:18 pm

Re: Can't add private channels

Fri Jan 20, 2012 5:45 pm

ABQSteve wrote:
I thought it was going to require a software update. I just checked and it says "no software updates available at this time."

The channel I added isn't showing.


Never mind, it's working. I guess no software update was necessary.
 
RokuJon

Re: Can't add private channels

Sat Jan 21, 2012 2:26 pm

Hello all - just wanted to close the loop on this issue and inform you that the fix was deployed on our service yesterday afternoon.

Cheers,
Jon
 
slipknotpr
Posts: 2
Joined: Fri Jan 16, 2015 3:34 am

Re: Can't add private channels

Fri Jan 16, 2015 3:38 am

Ready have the same issue. I add the private channels and said added to your list. Roku updated. And dont show up!! :-( what wrong??

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