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atc98092
Posts: 3806
Joined: Tue Dec 31, 2013 5:09 pm
Location: Auburn, WA

Re: Connects to Wifi, but nothing works after that

Thu Dec 28, 2017 2:01 pm

Sapper21 wrote:
If your Roku is connected to WIFI Connection, but not the internet connection, you may need to update your firmware to your Roku. This is done by logging into your router by using most basic IP address 192.168.1.1 and then you will see a login box. Most default logins are: login:admin / Password: password. If you have changed this name in the past and do not remember then you will need to press the reset button on the back of the router for at least 10 seconds (do not disconnect anything). This should make it available to log in with the default login stated above. 

Once you are logged in, a highlighted note will be displayed at the top of the webpage telling you to update if it needs to be updated. Click on that, and let it download. The internet will reset a couple of times (normally about 2-3 times). Once this happens, relog into the router and go from there with all your other settings. Everything should work from there. If you have already tried all the other mentioned comments above about restarting, unplugging, and all that.

You aren't making any sense. You say the Roku needs a firmware update, then you outline the steps to update the firmware on the router. I don't believe you are offering any information that would be of assistance. You're only going to confuse the OP.
Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
 
Rzm
Posts: 1
Joined: Sun Jul 21, 2019 4:14 pm

Re: Connects to Wifi, but nothing works after that

Sun Jul 21, 2019 4:18 pm

We just figured out that our wifi signal booster was somehow interfering, even though Roku express had been working with it for some time prior to stopping. When we disconneted the booster, Roku works again!  Thanks to all who posted here; it helped us identify our problem.
 
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RokuDanny-R
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Re: Connects to Wifi, but nothing works after that

Mon Jul 22, 2019 10:25 am

This thread was for a previously resolved issue. 


Please see Forum Guidelines for posting: https://forums.roku.com/viewtopic.php?f=66&t=38665

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