let us know... I can see how a corrupted build could be the cause, but I'd have hoped there would be integrity checks before it installs. Timers are sooooo 1960s.

but I'd have hoped there would be integrity checks before it installs

There are. In fact, if an update is corrupted, the box should revert to the previous build.

Still no reboots since yesterday's "tweak", though the reboots are so sporadic and unpredictable it's hard to really say one way or another. While streaming Netflix today I did stopped mid play, about an hour into my movie and entered the "secret platform screen" to see what my Roku's temperature was and it was at 45C, so no overheating issues I assume. I looked up normal operating temperatures and found it is between 40C-45C. Just thought I'd add that footnote to my post.

Another reboot from within Pandora (that's a total of three so far, the only reboots I have ever had with my 2XS), and my fan was blowing right on the unit. It always seems to be within a few songs after starting, when I have been watching other channels for hours before, with no issues elsewhere. I can restart Pandora and not have any problems for hours afterwards.

The album art and title moving around the screen freezes mid-song, the music stops (display at 1080p, audio in "Surround" mode, going through a Monoprice HDMI switch which sends the digital 5.1 in and out of my workstation, then to an RCA receiver) for about five seconds, then the unit reboots...

FORGET MY INITIAL POST. Just had a stutter, freeze and reboot while watching Netflix - 10 minutes into the show. So I guess it's up for Roku developers to remedy this problem like so many have suggested before. There has to be some inclination as to what the cause is after all this time. RokuShawnS, RokuDouglas, RokuKen, RokuRyan, RokuJamesL could you please advise any status to this ongoing problem. I haven't seen any posts from the moderators in awhile, unless I've overlooked them. Thanks in advance for any prompt reply.

wvfan wrote:

FORGET MY INITIAL POST. Just had a stutter, freeze and reboot while watching Netflix - 10 minutes into the show. So I guess it's up for Roku developers to remedy this problem like so many have suggested before. There has to be some inclination as to what the cause is after all this time. RokuShawnS, RokuDouglas, RokuKen, RokuRyan, RokuJamesL could you please advise any status to this ongoing problem. I haven't seen any posts from the moderators in awhile, unless I've overlooked them. Thanks in advance for any prompt reply.

viewtopic.php?f=28&t=70430&start=15#p444560

C. Shawn Smith

@ wvfan -- I believe you would make a good addition to the beta program

@knuckle - I looked into the beta program bu it seems my model isn't listed. All I see is:

Roku is now recruiting Beta Testers for the following platforms:
Roku LT (2700)
Roku 1 (2710)
Roku 2 (2720)
Roku Streaming Stick (3500)

My 2 XS is (3100). I'm assuming that's relative to the 2700, 2710, 2720, 3500, if they are model numbers.

@knuckle - I just filled out the survey for the Beta testing. Thanks for the referral.

That is the new betas --- there are existing betas covering all models all the way back to day 1 -- Shawn was serious about every issue being passed onto engineering

Guys,

How do we get into the Beta program? I'm so frustrated w/ these reboots that I'm having a hard time keeping my finger off the trigger of buying something else. My wife isn't happy...and you know what that means!? I think getting some updated code in the Beta program might be my last ditch effort to keep my investment in ROKU alive. Your time is appreciated!

Send myself or RokuRich a PM, and we'll send you a link to the application. Be aware that just because you applied doesn't mean you'll get in, and there's a lot of work involved. IE, don't do it just in the hopes of fixing one bug -- do it because you want to help squash bugs, and will report in regularly.

C. Shawn Smith

...also note that beta testing can cause problems as well as fix them. That's what testing is about.
If it's not OK if things don't to work sometimes, you may not want to do it.

kc8pql wrote:

...also note that beta testing can cause problems as well as fix them. That's what testing is about.
If it's not OK if things don't to work sometimes, you may not want to do it.

QFT. You may get more bugs than you bargained for in beta testing ... that's what it's for.

C. Shawn Smith

RokuShawnS wrote:

...
QFT. You may get more bugs than you bargained for in beta testing ... that's what it's for.

C. Shawn Smith

But they are Soooooo good when sauteed in peanut oil with a little garlic and mushrooms and Chinese peppers.