TheEndless wrote:jp1 wrote:I'm not impressed with Roku's feedback about questions and issues on the boards here though. Are you guys gonna support this thing or what?
Hardware support, which this particular issue appears to be, is handled by the respective television manufacturers.jp1 wrote:I like the experience a lot, want to know that firmware updates are in the pipeline though.
They just announced two new manufacturers coming on board this week at CES, Haier and Insignia, as well as plans for new 4K versions sometime in the near(?) future. That's a pretty solid indication that the product isn't going to die off anytime soon. Roku is still releasing firmware updates for STBs that were discontinued nearly three years ago, so it'd be pretty shocking if they chose not to release any firmware updates for their newest product line.
SRad1026 wrote:Think of it as 3g vs 4g. Basically wireless N is faster and has more range then Wireless G. So any other devises you have that are wireless N compatible are now limited to G speeds.
I disabled ping and switched to G only and it connected instantly. I then called the support line and after explaining to the guy what wireless G and N were was told it was an issue with my router or cable connection and to call my cable company. Doesn't even make sense. I then called back and got the same guy . Think I'm gonna wait a few days and see if I can get someone else.
SRad1026 wrote:Sounds like I have a different problem then, maybe its firmware. After further testing I'm coming up with the following results.
1) With ping on and router set to mixed mode it won't connect.
2) With ping off and router set to mixed it says its connected and is listed in my routers client list but everything times out.
3) With router set to G the ping setting doesn't seem to matter and everything works fine.
In all three cases the mac address is listed as the same.
Ok guys, first post here, but I have the fix for this. Lay the TV down on a soft surface, screen down, and remove all of the screws in the back so you can remove the back cover. It helps to lift the right side (what would be the left side of the TV if you were watching it) first, as the cover has a small tab near the video inputs.
After the cover is off, locate the WiFi card, which is on the bottom right. Mine says "Roku WM03". This is what needs to be grounded. The silver metallic cover simply needs a ground wire attached and ran to a chassis screw somewhere. You can solder it, but I didn't. I just stripped the end of a wire and taped it to the cover. Ran the wire over to a screw near the bracket for the pedestal mount. I taped the wire in a few places to make sure it didn't move around.
Replace the cover, and you should be in business.